iPhone 5S going mental - what are the reset options?

[Cassady]

Hello all.

Over past several months, my data usage has been climbing uncharacteristically.

After emailing one of the developers with bug reports (Greg Pearce, Agile Tortoise = Drafts), it appears my phone has been playing cowboy with the Background App Refresh, and being far more chatty than usual. It most likely explains my high data costs.

[By example, since December last year, Drafts alone has used over 87mb of data - and that's a simple Text-only sync, where my Dropbox folder that Drafts syncs to, is a whopping 124kb in size!]

Things appear to be getting worse, with the latest consequence being battery life - presumably as activity is still continuing on in the background. Last night, at friends, my phone dropped 40% in very little time, and was virtually dead on getting home. Popped it on the charger, and had it back at 57% before turning off the lights at close to midnight - this morning, it was so dead it couldn't switch on. That has never happened before.

Question--

In light of the above, should I:

A.) Wipe and do clean install?
B.) Wipe and install from iTunes backup?
C.) Simply Reset All Settings (as opposed to a wipe)?
D.) Clean install and systematically introduce apps, one by one, to try and isolate the issue?

Thoughts?

 

[vinodh]

I also had strange issues when I did an OTA upgrade. The problems vanished when I just did a clean install. My method was to download a fresh IPSW file and flash it using iTunes. I then put all my apps back via iTunes and contacts etc via iCloud. It's not the simplest fix but it worked for me.

 

[Cassady]

I also had strange issues when I did an OTA upgrade. The problems vanished when I just did a clean install. My method was to download a fresh IPSW file and flash it using iTunes. I then put all my apps back via iTunes and contacts etc via iCloud. It's not the simplest fix but it worked for me.

Thanks for the reply... Yoh - would prefer to avoid that, but guess a simple restore from backup isn't going to help much, since the underlying problem might just be restored again!?

Will have a look for the IPSW file so long...

Edit: Found this at Redmondpie – am I correct in downloading the GSM one?

 

[vinodh]

Sorry for the late reply but you are correct. The GSM version is what you need.

 

[Cassady]

Sorry for the late reply but you are correct. The GSM version is what you need.

Thanks. Downloaded it - and am about to take the plunge. Little bit nervous about everything not restoring as it should, after I introduce all the apps again - but figure it will probably be the better option in the longrun!

 

[Cassady]

Shucks.

"The iPhone "iPhone" could not be restored because the firmware file is not compatible."

Joy. Will have another look.

 

[Lord Flacko]

Wrong IPSW file. You can go to settings -> Privacy -> Diagnostics & Usage -> Diagnostic & Usage Data

Select any crash report. Scroll down to where you can see Model / Hardware model. Should be within the first 10 lines.

 

[Cassady]

Wrong IPSW file. You can go to settings -> Privacy -> Diagnostics & Usage -> Diagnostic & Usage Data

Select any crash report. Scroll down to where you can see Model / Hardware model. Should be within the first 10 lines.

Thanks. iPhone 6.2 – but all the IPSW sites I've looked at, only allow one to either download the 5S CDMA or GSM IPSW file? I've taken the GSM now for the 2nd time – Safari's file-download description looks identical to the 1st one I tried (that was wrong) – so not sure if I'm missing something, and need to be looking elsewhere...

 

[Lord Flacko]

Get the IPSW files from iclarified

 

[Cassady]

Get the IPSW files from iclarified

Ah! Thanks – that one looks more likely, having a specific 6.2. version.

 

[Priapus]

Thanks. iPhone 6.2 – but all the IPSW sites I've looked at, only allow one to either download the 5S CDMA or GSM IPSW file? I've taken the GSM now for the 2nd time – Safari's file-download description looks identical to the 1st one I tried (that was wrong) – so not sure if I'm missing something, and need to be looking elsewhere...

There are actually a few different versions. You must make sure the IPSW you're downloading matches your model exactly. Look at the back of the phone it will have a model number starting with "A". Something like.. A1530 (if local stock) The IPSW you download must be fort hat model. However this seems overkill for you needs. If I were you, I would just wipe the phone from settings menu Settings -> General -> Reset "Erase All Content and Settings" Doing this is almost the same as a fresh install. Phone will reboot and start up like a new iPhone out the box would.

 

[Cassady]

...Doing this is almost the same as a fresh install. Phone will reboot and start up like a new iPhone out the box would.

Guess I could try this - and then not restore from the old backup, but install all the apps afresh from iTunes?

 

[Lord Flacko]

http://www.iclarified.com/750/where-to-download-iphone-firmware-files-from

The one you need is :

http://appldnld.apple.com/ios8.1.3/...65BAA4ECA/iPhone6,2_8.1.3_12B466_Restore.ipsw

 

[Cassady]

http://www.iclarified.com/750/where-to-download-iphone-firmware-files-from

The one you need is :

http://appldnld.apple.com/ios8.1.3/...65BAA4ECA/iPhone6,2_8.1.3_12B466_Restore.ipsw

Thanks again - that's the one downloading now.

 

[Priapus]

Guess I could try this - and then not restore from the old backup, but install all the apps afresh from iTunes?

Yes, don't do a restore. That will leave your phone exactly like it is right now. Just start it as a new phone.

 

[Cassady]

Yes, don't do a restore. That will leave your phone exactly like it is right now. Just start it as a new phone.

Will do this then - but download the IPSW file in any event, in case I don't notice an improvement (then I have it).

 

[Priapus]

Will do this then - but download the IPSW file in any event, in case I don't notice an improvement (then I have it).

Always good to have a plan B.
Good luck!

 

[Cassady]

Live and learn.

Realised after going through everything that some of my apps were not restoring progess/files/data – since I hadn't necessarily set up backup/sync options for them.

Have just restored, but off the 8.1.3 IPSW file that had since downloaded. Will first see how things go – hoping the IPSW might have fixed any underlying iOS issue (and that it's not app-specific)! If not, will need to get everything in place, data wise – so that I can run the clean install, and somehow pull everything in again.

Thanks for the help!

 

[rockNsurf]

Useful tips for anyone (else) experiencing excessive mobile data usage....
iOS 8 Causing High Cellular Data Usage on iPhone? Try These Possible Fixes AND Stop apps from eating up your monthly 3G or 4G allowance

 

[Cassady]

Useful tips for anyone (else) experiencing excessive mobile data usage....
iOS 8 Causing High Cellular Data Usage on iPhone? Try These Possible Fixes AND Stop apps from eating up your monthly 3G or 4G allowance

Thanks.

Had all those set up already - but useful to run through them again!

Problem hadn't been solved, so set-up as new on Monday. Cannot quite tell if all is fixed, since there is plenty of initial syncing going on, that is using plenty of data - but will be keeping an eye on things.

At least the battery drain is sorted, so looking better. Also quite cathartic to have all the old photos removed off the device - they are quite happy over on the Mac, no need to be on the phone as well.