iPhone 6 doesn't catch wifi.

dteles81

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Hi Guys. My IPhone isn't catching wifi. It catches my office wifi sometimes. I put it next to my iPad and other iPhone 6 and they seem to catch all different wifi spots. I have sent it back to MTN and they say there is no problem with it. I have done the master reset and all. What the F do I do...
 
Hi Guys. My IPhone isn't catching wifi. It catches my office wifi sometimes. I put it next to my iPad and other iPhone 6 and they seem to catch all different wifi spots. I have sent it back to MTN and they say there is no problem with it. I have done the master reset and all. What the F do I do...

it either works or it doesnt, my suggestion is to actually take it back to an istore if you can and let them test it.
 
I have taken it back. It catches the istore wifi. Where the other iPhone 6 I had with me catches the iPhone store and other stores around. Seems like it only catches one wifi at a time. VERY WIERD...
 
Have you tried resetting your network settings?

You can do this by going to settings > general > reset > Reset network settings (this worked for me)

*Please note this will forget all Wi-FI passwords and will require you to type them in again.
 
Many Apple products don't pick up wireless channels from 10 and up. Log into your router and manually change the wireless channel to an open single digit channel (actual wireless settings - nothing else). See if you pick it up now?
 
Many Apple products don't pick up wireless channels from 10 and up. Log into your router and manually change the wireless channel to an open single digit channel (actual wireless settings - nothing else). See if you pick it up now?

Huh.

Never heard of that...

Pretty crazy if true.

I take it that counts as an OBF? = Refund/replacement..
 
The wireless chips they use don't operate in those frequency bands. At least this was the case the last time I personally played with an iPhone. So if your wireless router is using double digit channels, some Apple products may have an issue. Unless the new range use different chips that now support these channels...
 
Tried the reset network settings. Still nothing. It's actually a friends phone that is messing around. Mine works . Trying to help the guy out...
 
The thing is, it use to work and catch all different wifi networks, he has had the phone since the iphone6 came out. It stopped about three weeks ago.
 
The wireless chips they use don't operate in those frequency bands. At least this was the case the last time I personally played with an iPhone. So if your wireless router is using double digit channels, some Apple products may have an issue. Unless the new range use different chips that now support these channels...

The iPhone 6 will connect to any available channel, both in the 2.4Ghz and 5Ghz range. As does my 6s and 5s...
 
The iPhone 6 will connect to any available channel, both in the 2.4Ghz and 5Ghz range. As does my 6s and 5s...

That wasn't his point. You have a channel in which your Wifi signal is broadcast. 1-13 usually. Check which one your router is set to use and pick a single digit and test
 
iPhones seem to handle wifi poorly in general. My step-dad had endless wifi issues with his iPhone 4s, 5s and 6. None of them switched quickly between routers like the Android phones in the house did. And they all did this infuriating thing for several minutes after connecting to the wifi where the settings app would show the wifi hotspot as being connected, while the status bar did not and the phone would use mobile connectivity. Often it took 2-5 minutes before the phone decided to show the wifi icon in the status bar and start actually using wifi data. It couldn't have been an issue with poor signal as there are 3 routers in the property, and signal is strong everywhere.
 
That wasn't his point. You have a channel in which your Wifi signal is broadcast. 1-13 usually. Check which one your router is set to use and pick a single digit and test

That's what I was saying, it will connect to any channel, I have just used 11 (which appears to be the default when set to auto for my router) and 13 on 2.4Ghz and 36+40 on 5Ghz. I have never seen an issue with any recent iPhone or iPad to utilise any wifi channel.

Some waffly BS about "iPhones can't use all current wifi channels" is just that.

Just to add, I use WifiCalling on my 6s, I've yet to find any private or public wifi network it wouldn't connect to, not even in my local supermarket.
 
That's what I was saying, it will connect to any channel, I have just used 11 (which appears to be the default when set to auto for my router) and 13 on 2.4Ghz and 36+40 on 5Ghz. I have never seen an issue with any recent iPhone or iPad to utilise any wifi channel.

Some waffly BS about "iPhones can't use all current wifi channels" is just that.

Just to add, I use WifiCalling on my 6s, I've yet to find any private or public wifi network it wouldn't connect to, not even in my local supermarket.

It's not waffly.. Had the same issue with an iPad on channel 9. Chrome cast also refused to connect. Switch and they work.

A lot of variables in this kinda thing so just because you haven't experienced it doesn't make it waffles :p
 
It's not waffly.. Had the same issue with an iPad on channel 9. Chrome cast also refused to connect. Switch and they work.

A lot of variables in this kinda thing so just because you haven't experienced it doesn't make it waffles :p

Having interference on a channel is understandable, and can happen in a wifi saturated area.

The waffly BS was the comment that "The wireless chips they use don't operate in those frequency bands."

It would only take 2 minutes to check specs, and isn't even needed as the OP even says one phone works the other doesn't, so more likely to be a fault with the individual phone.
 
My iphone 5 used to only connect to the 5Ghz wifi range. Not at all to the 2.4Ghz range. They may be on 5Ghz in the store, you should ask.
 
Having interference on a channel is understandable, and can happen in a wifi saturated area.

The waffly BS was the comment that "The wireless chips they use don't operate in those frequency bands."

It would only take 2 minutes to check specs, and isn't even needed as the OP even says one phone works the other doesn't, so more likely to be a fault with the individual phone.

It was a consideration for the OP to check, coming from a Macbook Air that had this exact problem. It's a simple check. Call it waffly bullschit to your heart's content, but it used to be an issue on some Apple devices and we've experienced this on our own support desk with Apple devices not connecting on channel 10+.

Having moved on since from using Apple devices I can't be sure, but it's posted from a personal experience perspective. Starting a war of words over something as trivial as this is really quite ridiculous...
 
Had a pain in the butt problem sine I went to iOS 9.2 on my iPad Air, the iPhone 6 in iOS 9.2 Beta had no problems.
Going to try to go to iOS9.1 again

Try resetting it (without wiping your data). Has worked for me in the past.
 
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