iPhone battery replacement - help needed

[Bosman30]

My wife has an iPhone 5. Lately the battery does not hold it's charge anymore and it gets really hot during charging. She phoned iStore to enquire about replacing the battery and she was told that Apple SA does not have a legal right to open her phone and replace the battery. How can that be?

Has anybody else had such an experience or any advice on what we can do short of buying a new phone?

P

 

[Jola]

There are various repair shops that will do this. Try www.ifix.co.za

Also try your local Chinese mall.

 

[Bosman30]

Considered that but don't want to fall into a catch 22 where if something else does break that istore can fix they refuse to as the phone was tampered with by an unauthorised 3rd party....

 

[Venomous]

http://www.digitaltrends.com/apple/...rs-37-countries-due-overheating-safety-risks/

 

[catman37]

Does your battery not fall under this battery recall ?

https://ssl.apple.com/support/iphone5-battery/

 

[almesallaty]

my friend's iPhone 5 is eligible for the battery replacement program by apple, but when went to the istore they refused to replace the battery because the phone wasn't purchased from south Africa???

u can check your serial number for the program here
https://www.apple.com/emea/support/iphone5-battery/

 

[Baxteen]

ever heard of android? they have replaceable batteries you know, much easier to just take it out and put in a new one...

 

[Lupus]

ever heard of android? they have replaceable batteries you know, much easier to just take it out and put in a new one...

Not every Android has this, in fact I think it is only Samsung that has removable batteries.

 

[Rickster]

Galaxy Alpha looks nice.

 

[longboy]

Nokia 5110 battery lasts me 2 weeks.

 

[Icemanbrfc]

Ifix is the best place to go for a replacement