IS authentication issue

[shadowbane]

since late yesterday afternoon, i am getting an IS authentication issue and cant log in with my IS account..username and password are definitely correct and my account is not capped...does anyone have similar issues? i am in Durban...

 

[Turbo_Aspiration]

no problems here.. Vaal. Your issues are probably related to this thread

 

[phiber]

Mite b related to that thread, but my buddy had this problem like 2 months ago, he just called openweb and they gave him another account. When i had this problem they took 2 days to sort it out!! call ure ISP and complain

 

[mercurial]

i had a similar problem with WebAfrica a few days ago but i restarted my router and all was fine.

 

[killadoob]

shadow your account is capped, i'll put money on it

is this webafrica by any chance?

there bandwidth meter aint workin by IS's is, you hit your account cap IS shut you down

i bought 10 gig on sat and used it sunday night, webafrica control panels does not pick up anything was used but i know i used it up

 

[mercurial]

shadow your account is capped, i'll put money on it

is this webafrica by any chance?

there bandwidth meter aint workin by IS's is, you hit your account cap IS shut you down

i bought 10 gig on sat and used it sunday night, webafrica control panels does not pick up anything was used but i know i used it up

if this is true then it is strange cos their control panel always works for me

 

[warichard]

The stats not showing past the 24th should now be resolved, please let me know if they're still not appearing for you.

 

[shadowbane]

yep its working LOL!!!! account is capped...bleak!!! this morning it was still showing 3.8GB unused on the webafrica stats...

 

[mercurial]

yep its working LOL!!!! account is capped...bleak!!! this morning it was still showing 3.8GB unused on the webafrica stats...

weird

 

[4cer]

sigh i couldn't tell how much i was using.. so didn't realise sigh

 

[mercurial]

sigh i couldn't tell how much i was using.. so didn't realise sigh

i had the same problem a week or two ago with them with ur same issue that ur having.

 

[graytg]

yep its working LOL!!!! account is capped...bleak!!! this morning it was still showing 3.8GB unused on the webafrica stats...

I had the exact same problem. On saturday when the authentication problems started,i called webafrica and they still confirmed i had 1GB left of my 1local acc and 5GB on the other. Then yesterday when i checked both were capped and i didnt use them at all since saturday before the authention issue started.

Now the strange thing is i havent used that one local acc since the 15th. So whats hapening??? Is IS or webafrica stealing our usage or what???

 

[mercurial]

they probably just having problems with their system