Is Axxess broken tonight

E

Ex_Landy_Oke

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Since about an hour ago my internet has gone down. On my 10meg line I get speedtest of about 300k. Anyone got same issues.? Rebooted router about 5 times and reset port about 5 times. Also been holding on for Axxess support for the last 10 mins. This tells me they busy as they usually answer the phone immediately in the evenings.
 

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now network status on their page:

Reduced Throughput - Southern regions 2015-02-03 21:27:16
We are receiving increased reports of reduced throughput and increased latency in the Southern Regions(Cape Town/Port Elizabeth and surrounds). Engineers are investigating. We apologise for any inconvenience caused.
 
Just spoke to support. Cape Town region is experiencing extremely high latency. A call has been logged with MTN apparently. Afrihost on same backbone. I guess no streaming Hulu tonight! 300k speedtest on a 10meg line
 
grantza said:
now network status on their page:

Reduced Throughput - Southern regions 2015-02-03 21:27:16
We are receiving increased reports of reduced throughput and increased latency in the Southern Regions(Cape Town/Port Elizabeth and surrounds). Engineers are investigating. We apologise for any inconvenience caused.
Click to expand...

And AH
 
I think their webmaster is dossing already. Hence the all green network status.
 
Rickster said:
And AH
Click to expand...


2 105-236-5-193-esr-lo.mtnbusiness.co.za (105.236.5.193) 7.893 ms 7.394 ms 6.648 ms
3 ipc-recieve-jh-2a.za.mtnbusiness.net (41.181.178.17) 498.306 ms 494.865 ms 497.766 ms
4 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 491.178 ms 489.260 ms 494.669 ms
5 jh-dca-2.za--qux-b.za.mtnbusiness.net (41.181.165.114) 495.627 ms * 512.326 ms
6 jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) 491.604 ms 495.239 ms
41.181.180.10 (41.181.180.10) 508.052 ms
7 rb-cr-1.za--jh-cr-2.za-a.mtnns.net (196.44.31.94) 491.972 ms
rb-cr-2.za--jh-cr-1.za.mtnns.net (196.44.0.43) 496.156 ms 499.354 ms
8 41.181.139.109 (41.181.139.109) 492.313 ms
41.181.139.99 (41.181.139.99) 497.055 ms
41.181.139.109 (41.181.139.109) 503.604 ms
9 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 498.584 ms * 515.909 ms
10 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 497.570 ms 500.221 ms *
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 501.099 ms 493.623 ms 497.781 ms
12 * * *
13 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 492.533 ms !X *
14 * * *
15 * * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 496.219 ms !X
16 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 492.926 ms !X 516.608 ms !X 517.531 ms !X
 
Ok, I guess he's awake now. Status changed. This a MAJOR outage. Damn you MTN! I was just starting episode 2 of Top Gear!!
 
Openweb, Afrihost and Axxess seems to be affected. Axxess and Afrihost updated site status.

Afrihost: We are receiving numerous reports from clients of very slow DSL speeds and high latency on their DSL connections. Our network engineers are investigating urgently to resolve this as quickly as possible. We sincerely apologise to affected clients for the poor performance currently experienced.

Axxess: Reduced Throughput - Southern regions
2015-02-03 21:27:16
We are receiving increased reports of reduced throughput and increased latency in the Southern Regions(Cape Town/Port Elizabeth and surrounds). Engineers are investigating. We apologise for any inconvenience caused.

Openweb: Not updated yet. I logged a ticket, maybe they will do it
 
Ex_Landy_Oke said:
Ok, I guess he's awake now. Status changed. This a MAJOR outage. Damn you MTN! I was just starting episode 2 of Top Gear!!
Click to expand...

This is not an MTN fault, nor afrihost nor axxess

MTN's fault, grab a free webafrica account to tide you over.
Click to expand...

Webafrica dead as well unfortunately. Looks like a big outage somewhere
 
eddief1 said:
This is not an MTN fault, nor afrihost nor axxess



Webafrica dead as well unfortunately. Looks like a big outage somewhere
Click to expand...

Power related issues in the South on Telkom's network resulting in numerous DSLAMs going down. But there seems to be other related issues as well that have been as a result of a knock-on from the power problems.
 
Crystal Web said:
Power related issues in the South on Telkom's network resulting in numerous DSLAMs going down. But there seems to be other related issues as well that have been as a result of a knock-on from the power problems.
Click to expand...

Must be backhaul equipment affected somewhere as well. I have not lost sync to my DSLAM....load-shedding ?
 
eddief1 said:
Must be backhaul equipment affected somewhere as well. I have not lost sync to my DSLAM....load-shedding ?
Click to expand...

Will hopefully receive a report today about it and have more details.
 
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