Is IBurst Using A 'Baddies List'?

How nice, I thought if You had the legal documents etc, you could get BLACKLISTED from WBS direct, If you did hack!

It's not the 1st time. I've heard of this bad list(hacking), heard some ISP have bad list program, loaded on there server, tracks everything you do. With the right legal documents, what website you go 2, what commands etc.If they find you abusive they can black list you from that ISP.

morebroadband said:
I was in the WBS offices 3-4 weeks ago, and happen to overhear someone lodging a complaint about a hacker on the Iburst network. His IP address was given over (along with a legal application to have the users name identified).

The ORCS quickly referred to a white board with a list of all the "problem users" on it. They made it quite clear to the person making the complaint that they watch these particular users very closely!

They did not have a name for this list.
Click to expand...
 
people always have this misguided idea that most of what they do on the net is 'private' - I guess its coz to realise that everythings mostly totally visible is too unnerving. If your data is travelling through an ISP, its fairly simple, if authorities (or a snooping ISP themselves) want to, to setup a display showing everything you're doing, with about a half second delay between your moves, and the capture screen displaying it.
There're multiple classified and 'regular' forensic toolz to do this, from old fashioned server side appz, through to highgrade advanced tools that convert the EMR from your PC, that's 'capturable' and convertable, via the phone line beside your pc, (or from a room down the hall) into perfect moving images in realtime, of your PC screen (this ones called 'Tempest': http://cryptome.org/nsa-tempest.htm ) although Tempest is too serious for ISP's to use, they don't need this level of surveillance in order to snoop very easily, without any cost to themselves. Luckily most users habits are too boring to bother examining in detail. But list-making, profiling and arb software to get an overview of what users are using to grab 'excessive' data, is pretty simple. Find out what appz customers're using - then target those protocols - end of problem. So every complaint that X doesnt work, is good confirmation to the ISP that their targeting is succeeding.
 
If they 'wanted to' I'm sure they could do anything they liked with data. But like I said, luckily the precise online habits of users is too boring to observe in detail. But a chain is as strong as its weakest link.
(Like banks are only secure if bankteller X or Employee X with authorised access to the data flow, is honest, or themselves are being watched for breaches of security.)
So it depends on inhouse security at ISP's as to how much access to private user data is accessible by possibly merely snooping or actively criminal minded employees..
 
I've heard of this bad list(hacking), heard some ISP have bad list program, loaded on there server, tracks everything you do. With the right legal documents, what website you go 2, what commands etc.If they find you abusive they can black list you from that ISP.
Click to expand...

I heard of this too and know it's in place on at least one ISP. My friend got blacklisted cos his PC got infected with some spyware or some crap and he was downloading stuff without knowing. ISP didn't like it and suspended his account and blacklisted him cos they labelled him as a hacker. He had to prove he wasn't one which took time and only then did they reinstate his connection
 
Yeah, but what constitutes the 'Baddies List' that started this thread? Hackers or so-called 'abusers'? I can totally understand a hacker list. I can't condone a high-usage list - esp. when it comes to customer service.
 
re what constituted the IBurst idea of a 'baddies list' - from what they've said to many of us, it seems that this means anyone who downloaded data past an arbitrary amount of '10gigs' or more.
 
how do you know? have you asked? cuz i called them and they said they did have all the abusers ina list obviously because 1) they just look for anyone over 10GB and 2) because they were all suspended and called in afterwards

I'd appreciate it if you didn't make assumptions
 
anyways last week it was the "abusers" problem you didn't get bandwith and now its the ISPs fault they have a list of abusers, dude pick a side and stick to it
 
It seems obvious to me that WBS would have a list of iBurst customers that they regarded as network "abusers", in fact this was implied by WBS bcos they did say they would be monitoring the accounts of "abusers" to ensure that they did not re-"abuse".

I think the question is whether or not there is a list of customers that get told they will be called back no matter what they call in about. Is that sinister? - probably not if Shaun has the task of calling all those customers - he takes & makes an enormous number of calls daily, so make of it what you will...;)
 
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