"Is it my Line" Report Tool

K

Kyubi_ZA

Expert Member
Joined
Jan 3, 2009
Messages
1,084
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 121ms
Your maximum ping was 128ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.224.8.1 with 32 bytes of data:
Reply from 105.224.8.1: bytes=32 time=120ms TTL=254
Reply from 105.224.8.1: bytes=32 time=120ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=124ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Request timed out.
Request timed out.
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=116ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Reply from 105.224.8.1: bytes=32 time=116ms TTL=254
Reply from 105.224.8.1: bytes=32 time=118ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=128ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Request timed out.

Ping statistics for 105.224.8.1:
Packets: Sent = 30, Received = 24, Lost = 6 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 116ms, Maximum = 128ms, Average = 121ms

Fri 10/10/2014 21:48:04.30

Got these results with Telkom tonight. Internet is really slow and it took more than 3 minutes to download the tool which is like 1.4Mb.
 
Zertop

Zertop

Expert Member
Joined
Mar 9, 2013
Messages
3,105
Kyubi_ZA said:
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 121ms
Your maximum ping was 128ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.224.8.1 with 32 bytes of data:
Reply from 105.224.8.1: bytes=32 time=120ms TTL=254
Reply from 105.224.8.1: bytes=32 time=120ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=124ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Request timed out.
Request timed out.
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=116ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=121ms TTL=254
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Reply from 105.224.8.1: bytes=32 time=116ms TTL=254
Reply from 105.224.8.1: bytes=32 time=118ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Reply from 105.224.8.1: bytes=32 time=125ms TTL=254
Reply from 105.224.8.1: bytes=32 time=122ms TTL=254
Reply from 105.224.8.1: bytes=32 time=128ms TTL=254
Reply from 105.224.8.1: bytes=32 time=119ms TTL=254
Request timed out.
Reply from 105.224.8.1: bytes=32 time=123ms TTL=254
Request timed out.

Ping statistics for 105.224.8.1:
Packets: Sent = 30, Received = 24, Lost = 6 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 116ms, Maximum = 128ms, Average = 121ms

Fri 10/10/2014 21:48:04.30

Got these results with Telkom tonight. Internet is really slow and it took more than 3 minutes to download the tool which is like 1.4Mb.
Click to expand...

Seems pretty bad :(

Could you try another ISP account just to confirm :)

Z
 
Totempole

Totempole

Expert Member
Joined
Sep 21, 2011
Messages
4,847
What should I make of this? Internet has been performing badly on most ISPs since Monday. :(

Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 19ms
Your maximum ping was 69ms

Looking at your average ping, your line seems to be running perfectly :)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 196.210.117.1 with 32 bytes of data:
Reply from 196.210.117.1: bytes=32 time=12ms TTL=254
Reply from 196.210.117.1: bytes=32 time=12ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=11ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=9ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=11ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=9ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=26ms TTL=254
Reply from 196.210.117.1: bytes=32 time=14ms TTL=254
Reply from 196.210.117.1: bytes=32 time=28ms TTL=254
Reply from 196.210.117.1: bytes=32 time=53ms TTL=254
Reply from 196.210.117.1: bytes=32 time=22ms TTL=254
Reply from 196.210.117.1: bytes=32 time=29ms TTL=254
Reply from 196.210.117.1: bytes=32 time=53ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=16ms TTL=254
Reply from 196.210.117.1: bytes=32 time=21ms TTL=254
Reply from 196.210.117.1: bytes=32 time=19ms TTL=254
Reply from 196.210.117.1: bytes=32 time=69ms TTL=254
Reply from 196.210.117.1: bytes=32 time=40ms TTL=254
Reply from 196.210.117.1: bytes=32 time=18ms TTL=254
Reply from 196.210.117.1: bytes=32 time=17ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254

Ping statistics for 196.210.117.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 69ms, Average = 19ms

2014/10/15 14:36:40.22
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,144
Totempole said:
What should I make of this? Internet has been performing badly on most ISPs since Monday. :(

Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 19ms
Your maximum ping was 69ms

Looking at your average ping, your line seems to be running perfectly :)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 196.210.117.1 with 32 bytes of data:
Reply from 196.210.117.1: bytes=32 time=12ms TTL=254
Reply from 196.210.117.1: bytes=32 time=12ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=11ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=9ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=11ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=9ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=26ms TTL=254
Reply from 196.210.117.1: bytes=32 time=14ms TTL=254
Reply from 196.210.117.1: bytes=32 time=28ms TTL=254
Reply from 196.210.117.1: bytes=32 time=53ms TTL=254
Reply from 196.210.117.1: bytes=32 time=22ms TTL=254
Reply from 196.210.117.1: bytes=32 time=29ms TTL=254
Reply from 196.210.117.1: bytes=32 time=53ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254
Reply from 196.210.117.1: bytes=32 time=16ms TTL=254
Reply from 196.210.117.1: bytes=32 time=21ms TTL=254
Reply from 196.210.117.1: bytes=32 time=19ms TTL=254
Reply from 196.210.117.1: bytes=32 time=69ms TTL=254
Reply from 196.210.117.1: bytes=32 time=40ms TTL=254
Reply from 196.210.117.1: bytes=32 time=18ms TTL=254
Reply from 196.210.117.1: bytes=32 time=17ms TTL=254
Reply from 196.210.117.1: bytes=32 time=10ms TTL=254

Ping statistics for 196.210.117.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 69ms, Average = 19ms

2014/10/15 14:36:40.22
Click to expand...

Disable wifi and test with a lan cable, but looks like the start of exchange congestion if hop 2 is jumping, but could be wifi device accessing router maybe which is why I disable wifi so I know nothing else is running.

I would post my results but can't as the program crashes at the end when it's supposed to post the results, this is on Win 7 x64 Zertop.
 
Drifter

Drifter

Honorary Master
Joined
Dec 19, 2012
Messages
22,825
I also had that crash, and then updated to latest version to sort it out after Zertop applied a fix. Sometimes I would find the test results int line tool directory.
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,144
Drifter said:
I also had that crash, and then updated to latest version to sort it out after Zertop applied a fix. Sometimes I would find the test results int line tool directory.
Click to expand...

I also always download the latest version when I test for that reason but that also crashed. I just tried the zip file version, that worked once but then crashed the second time, but at least I can see the results file in the extracted folder.

Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 196.210.157.1 with 32 bytes of data:
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=11ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=11ms TTL=254
Reply from 196.210.157.1: bytes=32 time=11ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=11ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=11ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=9ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=9ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=10ms TTL=254
Reply from 196.210.157.1: bytes=32 time=9ms TTL=254

Ping statistics for 196.210.157.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 11ms, Average = 10ms

2014/10/17 7:46:40.11
 
Slamz

Slamz

Expert Member
Joined
Oct 1, 2010
Messages
1,064
My stats below... dont know what it means :( anyone can help?

EDIT: BTW this is on my afrihost capped account on a 4mb line...

Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 335ms
Your maximum ping was 474ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 41.181.178.17 with 32 bytes of data:
Reply from 41.181.178.17: bytes=32 time=165ms TTL=58
Reply from 41.181.178.17: bytes=32 time=259ms TTL=58
Reply from 41.181.178.17: bytes=32 time=309ms TTL=58
Reply from 41.181.178.17: bytes=32 time=319ms TTL=58
Reply from 41.181.178.17: bytes=32 time=399ms TTL=58
Reply from 41.181.178.17: bytes=32 time=406ms TTL=58
Reply from 41.181.178.17: bytes=32 time=364ms TTL=58
Reply from 41.181.178.17: bytes=32 time=419ms TTL=58
Reply from 41.181.178.17: bytes=32 time=438ms TTL=58
Reply from 41.181.178.17: bytes=32 time=261ms TTL=58
Reply from 41.181.178.17: bytes=32 time=307ms TTL=58
Reply from 41.181.178.17: bytes=32 time=338ms TTL=58
Reply from 41.181.178.17: bytes=32 time=387ms TTL=58
Reply from 41.181.178.17: bytes=32 time=396ms TTL=58
Reply from 41.181.178.17: bytes=32 time=455ms TTL=58
Reply from 41.181.178.17: bytes=32 time=474ms TTL=58
Reply from 41.181.178.17: bytes=32 time=326ms TTL=58
Reply from 41.181.178.17: bytes=32 time=218ms TTL=58
Reply from 41.181.178.17: bytes=32 time=306ms TTL=58
Reply from 41.181.178.17: bytes=32 time=317ms TTL=58
Reply from 41.181.178.17: bytes=32 time=365ms TTL=58
Reply from 41.181.178.17: bytes=32 time=408ms TTL=58
Reply from 41.181.178.17: bytes=32 time=419ms TTL=58
Reply from 41.181.178.17: bytes=32 time=377ms TTL=58
Reply from 41.181.178.17: bytes=32 time=275ms TTL=58
Reply from 41.181.178.17: bytes=32 time=261ms TTL=58
Reply from 41.181.178.17: bytes=32 time=291ms TTL=58
Reply from 41.181.178.17: bytes=32 time=284ms TTL=58
Reply from 41.181.178.17: bytes=32 time=239ms TTL=58
Reply from 41.181.178.17: bytes=32 time=288ms TTL=58

Ping statistics for 41.181.178.17:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 165ms, Maximum = 474ms, Average = 335ms

2014-10-22 16:48:21,01
 
Zertop

Zertop

Expert Member
Joined
Mar 9, 2013
Messages
3,105
Slamz said:
My stats below... dont know what it means :( anyone can help?

EDIT: BTW this is on my afrihost capped account on a 4mb line...

Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 335ms
Your maximum ping was 474ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 41.181.178.17 with 32 bytes of data:
Reply from 41.181.178.17: bytes=32 time=165ms TTL=58
Reply from 41.181.178.17: bytes=32 time=259ms TTL=58
Reply from 41.181.178.17: bytes=32 time=309ms TTL=58
Reply from 41.181.178.17: bytes=32 time=319ms TTL=58
Reply from 41.181.178.17: bytes=32 time=399ms TTL=58
Reply from 41.181.178.17: bytes=32 time=406ms TTL=58
Reply from 41.181.178.17: bytes=32 time=364ms TTL=58
Reply from 41.181.178.17: bytes=32 time=419ms TTL=58
Reply from 41.181.178.17: bytes=32 time=438ms TTL=58
Reply from 41.181.178.17: bytes=32 time=261ms TTL=58
Reply from 41.181.178.17: bytes=32 time=307ms TTL=58
Reply from 41.181.178.17: bytes=32 time=338ms TTL=58
Reply from 41.181.178.17: bytes=32 time=387ms TTL=58
Reply from 41.181.178.17: bytes=32 time=396ms TTL=58
Reply from 41.181.178.17: bytes=32 time=455ms TTL=58
Reply from 41.181.178.17: bytes=32 time=474ms TTL=58
Reply from 41.181.178.17: bytes=32 time=326ms TTL=58
Reply from 41.181.178.17: bytes=32 time=218ms TTL=58
Reply from 41.181.178.17: bytes=32 time=306ms TTL=58
Reply from 41.181.178.17: bytes=32 time=317ms TTL=58
Reply from 41.181.178.17: bytes=32 time=365ms TTL=58
Reply from 41.181.178.17: bytes=32 time=408ms TTL=58
Reply from 41.181.178.17: bytes=32 time=419ms TTL=58
Reply from 41.181.178.17: bytes=32 time=377ms TTL=58
Reply from 41.181.178.17: bytes=32 time=275ms TTL=58
Reply from 41.181.178.17: bytes=32 time=261ms TTL=58
Reply from 41.181.178.17: bytes=32 time=291ms TTL=58
Reply from 41.181.178.17: bytes=32 time=284ms TTL=58
Reply from 41.181.178.17: bytes=32 time=239ms TTL=58
Reply from 41.181.178.17: bytes=32 time=288ms TTL=58

Ping statistics for 41.181.178.17:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 165ms, Maximum = 474ms, Average = 335ms

2014-10-22 16:48:21,01
Click to expand...

Doesn't look great at all :(

Could you possibly try with a different ISP's capped account, just to be sure?

Z :)
 
B

Bluearc

New Member
Joined
Oct 28, 2014
Messages
4
Hey everyone. I have been having so many problems with my telkom ADSL line that I really am at my wits ends.
I have a 10mbps adsl line and live in Cape Town. When I do a speed test I get 8.6mbps and the ping is 141ms. However when it comes to actually downloading something off the net I get 848kb/s. Can someone please explain to me why this is the case. What happened to to all thoses megabytes I had? I have read so many articles about transfer rate, latency etc but still don't understand this issue. Please help me!
 
howardb

howardb

Expert Member
Joined
Sep 12, 2003
Messages
3,647
Bluearc said:
Hey everyone. I have been having so many problems with my telkom ADSL line that I really am at my wits ends.
I have a 10mbps adsl line and live in Cape Town. When I do a speed test I get 8.6mbps and the ping is 141ms. However when it comes to actually downloading something off the net I get 848kb/s. Can someone please explain to me why this is the case. What happened to to all thoses megabytes I had? I have read so many articles about transfer rate, latency etc but still don't understand this issue. Please help me!
Click to expand...

That sounds like a fair speed for 8mbps sir. I have a 4mbps line and pull about 380kbps...due to bad attenuation, etc
 
Last edited:
K

kimosabe17

Member
Joined
Mar 30, 2012
Messages
12
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 18ms
Your maximum ping was 70ms

Looking at your average ping, your line seems to be running perfectly :)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.236.12.65 with 32 bytes of data:
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=49ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=35ms TTL=254
Reply from 105.236.12.65: bytes=32 time=70ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=16ms TTL=254
Reply from 105.236.12.65: bytes=32 time=32ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=14ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=14ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=25ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=13ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=23ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254

Ping statistics for 105.236.12.65:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 70ms, Average = 18ms

2014/10/28 19:12:56.23

According to results line is running perfectly...but I know it's not and having difficulty convincing Telkom as well. Since beginning of last month my SNR dropped from a constant 11 and now it moves between 3 - 9.
my downstream rate on my router used to show 4096 Kbps now it sits at max 3708 Kbps

any ideas ?
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,144
kimosabe17 said:
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 18ms
Your maximum ping was 70ms

Looking at your average ping, your line seems to be running perfectly :)
Looking at your maximum ping, however, it seems as though there could be a slight intermittant issue on the line. If required, please post the results to a forum post.

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.236.12.65 with 32 bytes of data:
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=49ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=35ms TTL=254
Reply from 105.236.12.65: bytes=32 time=70ms TTL=254
Reply from 105.236.12.65: bytes=32 time=11ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=16ms TTL=254
Reply from 105.236.12.65: bytes=32 time=32ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254
Reply from 105.236.12.65: bytes=32 time=14ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=14ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=25ms TTL=254
Reply from 105.236.12.65: bytes=32 time=18ms TTL=254
Reply from 105.236.12.65: bytes=32 time=13ms TTL=254
Reply from 105.236.12.65: bytes=32 time=17ms TTL=254
Reply from 105.236.12.65: bytes=32 time=23ms TTL=254
Reply from 105.236.12.65: bytes=32 time=12ms TTL=254

Ping statistics for 105.236.12.65:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 70ms, Average = 18ms

2014/10/28 19:12:56.23

According to results line is running perfectly...but I know it's not and having difficulty convincing Telkom as well. Since beginning of last month my SNR dropped from a constant 11 and now it moves between 3 - 9.
my downstream rate on my router used to show 4096 Kbps now it sits at max 3708 Kbps

any ideas ?
Click to expand...

PM TelkomZA
 
K

Kenny

Senior Member
Joined
Aug 14, 2003
Messages
573
Here is my report... Should I call telkom?


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 3403ms
Your maximum ping was 4421ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice


Detailed Report

Code: 
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 105.236.10.129 with 32 bytes of data:
Reply from 105.236.10.129: bytes=32 time=3429ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4018ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4421ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4017ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3323ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3301ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3652ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2980ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2895ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3148ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3451ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3670ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4227ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3571ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3284ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3697ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4145ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3742ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2582ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3024ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3607ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3729ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2681ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2746ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3132ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3303ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3394ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3074ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2752ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3111ms TTL=254

Ping statistics for 105.236.10.129:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2582ms, Maximum = 4421ms, Average = 3403ms
 
2014/11/03  7:21:17.08
 
K

Kenny

Senior Member
Joined
Aug 14, 2003
Messages
573
Here is my report... Should I call telkom?


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 3403ms
Your maximum ping was 4421ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice


Detailed Report

Code: 
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 105.236.10.129 with 32 bytes of data:
Reply from 105.236.10.129: bytes=32 time=3429ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4018ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4421ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4017ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3323ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3301ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3652ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2980ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2895ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3148ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3451ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3670ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4227ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3571ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3284ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3697ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4145ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3742ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2582ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3024ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3607ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3729ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2681ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2746ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3132ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3303ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3394ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3074ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2752ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3111ms TTL=254

Ping statistics for 105.236.10.129:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2582ms, Maximum = 4421ms, Average = 3403ms
 
2014/11/03  7:21:17.08
 
Zertop

Zertop

Expert Member
Joined
Mar 9, 2013
Messages
3,105
Kenny said:
Here is my report... Should I call telkom?


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 3403ms
Your maximum ping was 4421ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice


Detailed Report

Code: 
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 105.236.10.129 with 32 bytes of data:
Reply from 105.236.10.129: bytes=32 time=3429ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4018ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4421ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4017ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3323ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3301ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3652ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2980ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2895ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3148ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3451ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3670ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4227ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3571ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3284ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3697ms TTL=254
Reply from 105.236.10.129: bytes=32 time=4145ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3742ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2582ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3024ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3607ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3729ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2681ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2746ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3132ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3303ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3394ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3074ms TTL=254
Reply from 105.236.10.129: bytes=32 time=2752ms TTL=254
Reply from 105.236.10.129: bytes=32 time=3111ms TTL=254

Ping statistics for 105.236.10.129:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2582ms, Maximum = 4421ms, Average = 3403ms
 
2014/11/03  7:21:17.08
Click to expand...

Heyo,

That really does look terrible :/ Have you had any luck fixing it?

Z :)
 
Zertop

Zertop

Expert Member
Joined
Mar 9, 2013
Messages
3,105
Hi All,

Could someone with a webafrica/connection account please try run this tool and see if the international downloads work fine? I've had a report of it failing on these accounts...

Z :)
 
D

Death Master 88

Active Member
Joined
Apr 9, 2011
Messages
81
Very very nice tool Zertop. It is very usefull even in an business oriented environment.

I will spread the thread to my fellow IT friends.
 
W

wingnut771

Honorary Master
Joined
Feb 15, 2011
Messages
28,144
Zertop said:
Hi All,

Could someone with a webafrica/connection account please try run this tool and see if the international downloads work fine? I've had a report of it failing on these accounts...

Z :)
Click to expand...

Connection account:

zt1.jpg

when I try download the exe or zip
 
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