wingnut771
Honorary Master
This seems like a false positive to me because i tested an iso download from the is ftp site and i get 40 to 60 kb/s :
Zertop's LineTool Results
Date/Time: Thu Sep 22 22:20:44 CAT 2016
Basic Report:
Your packet loss was 0%.
Your average ping was 5ms.
Your maximum ping was 7ms.
Looking at your average ping, your line seems to be running perfectly.
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP
Detailed Report:
Code:Pinging 155.239.255.250 with 32 bytes of data: Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=7ms TTL=63 Reply from 155.239.255.250: bytes=32 time=6ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=4ms TTL=63 Reply from 155.239.255.250: bytes=32 time=4ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Reply from 155.239.255.250: bytes=32 time=5ms TTL=63 Ping statistics for 155.239.255.250: Packets: Sent = 30, Received = 30, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 7ms, Average = 5ms
I dont know what to do anymore.
Something is slowing my speed down. I download the same file just moments ago and really could not believe it, it was downloading at 950 odd kb/s
Note before i did the java test about it was a bad speed test like 4.9 and then max the needle was , was at 7.6.
Ping test was good though showing amazingly no jitter and only ping - quality B was given.
I rebooted the modem to run this test but before i did i downloaded a iso out of interest:
View attachment 390998
Then all of a sudden it went back to the mystery speed i have been having since they changed me to a 10 meg line from 4:
View attachment 391000
Its been reported but i might be talking to the wrong technician.
Anoying part is that you report a fault and you are told there is a line noise and then then tell you they will contact you later to tell you what speed you are connected at and tghey ask you to check how fast a website loads.
i mean flip.
The call gets closed and no dam resolution.
I have escalated this so hope something happens because it is ridiculous.
These are my details of my tp-link device page:
I have tested different RJ11 cables and also unplugged the phone and im running nothing else electrical near by.
Not sure what to do and who to talk to .
You either have the right person that will go out of their way to help you or you just struggle.
View attachment 391002
I also run the Zertop test - 3 of them which all include 2x the tracert results:
Zertop Results:
Code:TEST01 Tracert skipped (post too long) International Speedtest Downloaded 100.0 megabytes in 4:58 seconds. (343.37 KB/s) Local Speedtest Downloaded 8000.0 kilobytes in 14 seconds. (564.17 KB/s) Test End Timestamp Fri 09/23/2016 0:08:16.63 TEST02 Local Tracert Tracing route to news24.co.za [41.86.110.143] over a maximum of 30 hops: 1 <1 ms 1 ms 1 ms dsldevice.lan [192.168.10.1] 2 * * * Request timed out. 3 47 ms 231 ms 7 ms cdsl1-rba-vl2253-ipc.ip.isnet.net [196.38.73.182] 4 7 ms 7 ms 7 ms cdsl1-rba-vl2253.ip.isnet.net [196.38.73.181] 5 7 ms 7 ms 6 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17] 6 10 ms 8 ms 7 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163] 7 7 ms 17 ms 7 ms 168.209.1.170 8 7 ms 7 ms 7 ms mweb-1.jinx.net.za [196.223.14.25] 9 29 ms 29 ms 30 ms te0-0-0-3.vic-p-2.optinet.net [197.80.7.34] 10 28 ms 27 ms 27 ms te0-0-0-0.cpt-p-1.optinet.net [197.84.4.34] 11 25 ms 26 ms 25 ms vl11.cpt-hscore-1.optinet.net [197.84.5.238] 12 27 ms 27 ms 26 ms 196.28.178.66 13 29 ms 27 ms 29 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 14 26 ms 26 ms 26 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 15 26 ms 27 ms 27 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146] 16 26 ms 26 ms 26 ms 41-86-110-143.mweb.co.za [41.86.110.143] Trace complete. Tracing route to news24.co.za [41.86.110.143] over a maximum of 30 hops: 1 <1 ms <1 ms 1 ms dsldevice.lan [192.168.10.1] 2 * * * Request timed out. 3 7 ms 8 ms 7 ms cdsl1-rba-vl2253-ipc.ip.isnet.net [196.38.73.182] 4 7 ms 7 ms 7 ms cdsl1-rba-vl2253.ip.isnet.net [196.38.73.181] 5 7 ms 7 ms 7 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17] 6 8 ms 7 ms 7 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163] 7 7 ms 7 ms 7 ms 168.209.1.170 8 7 ms 7 ms 7 ms mweb-1.jinx.net.za [196.223.14.25] 9 30 ms 28 ms 31 ms te0-0-0-3.vic-p-2.optinet.net [197.80.7.34] 10 30 ms 31 ms 31 ms te0-0-0-0.cpt-p-1.optinet.net [197.84.4.34] 11 26 ms 26 ms 26 ms vl11.cpt-hscore-1.optinet.net [197.84.5.238] 12 28 ms 32 ms 26 ms 196.28.178.66 13 27 ms 27 ms 27 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 14 26 ms 27 ms 30 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 15 27 ms 26 ms 29 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146] 16 26 ms 26 ms 26 ms 41-86-110-143.mweb.co.za [41.86.110.143] Trace complete. International Tracert Tracing route to thinkbroadband.com [80.249.99.130] over a maximum of 30 hops: 1 <1 ms 1 ms 1 ms dsldevice.lan [192.168.10.1] 2 * * * Request timed out. 3 76 ms 104 ms 103 ms curp1-rba-gi1.isdsl.net [196.38.72.230] 4 7 ms 9 ms 7 ms 196.38.72.229 5 8 ms 7 ms 7 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9] 6 11 ms 7 ms 11 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163] 7 194 ms 194 ms 184 ms core2b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.66] 8 184 ms 183 ms 184 ms linx-gw2.thdo.ncuk.net [195.66.236.240] 9 180 ms 179 ms 179 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85] 10 183 ms 183 ms 184 ms [url]www.thinkbroadband.com[/url] [80.249.99.130] Trace complete. Tracing route to thinkbroadband.com [80.249.99.130] over a maximum of 30 hops: 1 <1 ms 1 ms 1 ms dsldevice.lan [192.168.10.1] 2 * * * Request timed out. 3 8 ms 7 ms 8 ms curp1-rba-gi1.isdsl.net [196.38.72.230] 4 7 ms 7 ms 7 ms 196.38.72.229 5 6 ms 7 ms 7 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9] 6 10 ms 7 ms 7 ms core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163] 7 186 ms 188 ms 187 ms core2b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.66] 8 183 ms 183 ms 183 ms linx-gw2.thdo.ncuk.net [195.66.236.240] 9 181 ms 178 ms 193 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85] 10 183 ms 183 ms 184 ms [url]www.thinkbroadband.com[/url] [80.249.99.130] Trace complete. International Speedtest Downloaded 10.0 megabytes in 30 seconds. (331.28 KB/s) Local Speedtest Downloaded 4000.0 kilobytes in 5 seconds. (770.71 KB/s) Test End Timestamp Fri 09/23/2016 0:11:21.12
Looks like you've done everything except try a new ISP. Try a Crystal Web trial.

