Is it possible to change exchanges?

[Mike43110]

A new exchange went up near me, 200 m directly infront of me.
How ca I change to this closer exchange?

 

[BLaZor2]

You can't. It'll either be assigned to you later.
Remember, this is Telkom we're talking about...

 

[ponder]

You sure it's an exchange? Picture?

 

[Mike43110]

Uhm bright blue + green box with telkom logo and a bunch of cards inside.
Went up next to the shopping centre across the road

 

[Sting]

They might cut you over to the new UMC, but it will depend on various factors. Depends on whether you are currently a foreign feed or whether your current cable has had a high fault rate.

 

[Techrat]

Uhm bright blue + green box with telkom logo and a bunch of cards inside.
Went up next to the shopping centre across the road

I don't think that's an exchange, take a picture and upload it, some people will know whether it is or not.

 

[Sting]

It's either a SDC or UMC....

 

[Srack0verflow]

i thought an exchange is a small plain brick building without windows

 

[KatSeBlad]

I have the same issue. I used to live in a complex, about 1km from where I am now. I used to be connected to an exchange 2 blocks away and had perfect 4mbps internet. The house I am in now is connected to the main exchange 7km away, even though my previous exhange is 800m from my house. I had to lower my speed to 1mbps and still it only works 60% of the time.

Btw, the exchange around the corner, looks like trailer with a container on top. No more brown brick buildings it seems.

 

[Diesal]

i thought an exchange is a small plain brick building without windows

Yes it is AFIK

Apparently and I quote the Telkom guy that I spoke too..

"The boxes are just where all the lines, eg (02171545..., 02171517....) come together, from there they go to the exchange." (Which is a bulding with stuff in it)

 

[Moederloos]

Yup.
Just exchange it.

badabish!

sorry

 

[dovij]

Yeah, I have the same issue. I could be getting full line speeds! But I phoned Telkom and they weren't interested in helping me. I'm half tempted just to try get a new number, asking for that exchanges number, then cancelling my old number if it works!