Is it worth-it to get a 8ta contract

[Spek]

I have iburst at the moment, and if i can get adsl it would be nice, but the other option is to go with 3G. Is it worth-it to get the 10Gig 8ta package and what modem do you get with and is the speed good or bad.

 

[Mr.CookieMonster]

If you have 8ta coverage then it is definately worth getting without a doubt, unless you like being ripped off by Vodacom and MTN.

 

[Synaesthesia]

Yeah, it's worth it, but the 60gb+60gb for R1800 over 12 months is also pretty sweet, and it's on Prepaid.

 

[Spek]

What is the modem speed you get with the 10gig package and the 60+60 package

 

[Telkom]

What is the modem speed you get with the 10gig package and the 60+60 package

Hi
The internet 5 Promo and 60GIG + 60GIG Promo do not include devices.
Thank you
8ta

 

[Carnajo]

If you have 8ta coverage then it is definately worth getting without a doubt, unless you like being ripped off by Vodacom and MTN.

I disagree, I'm in a full coverage area and I've had nothing but issues with 8ta, my speeds had improved for a short while and have now degraded again, I've tried to cancel my contract and I was asked to pay all the remaining payments and a cancellation fee (i.e. more than is actually owed on the contract) despite that initially on their website as well as on this very forum they claimed that there would only be an R800 cancellation fee and no other clawbacks.

I say it isn't worth it, yes it is R200 for 10 gigs, but 10 unuseable gigs are worth nothing.

I don't want to waste my time mailing [email protected] anymore; I want my money back.

 

[Telkom]

I disagree, I'm in a full coverage area and I've had nothing but issues with 8ta, my speeds had improved for a short while and have now degraded again, I've tried to cancel my contract and I was asked to pay all the remaining payments and a cancellation fee (i.e. more than is actually owed on the contract) despite that initially on their website as well as on this very forum they claimed that there would only be an R800 cancellation fee and no other clawbacks.

I say it isn't worth it, yes it is R200 for 10 gigs, but 10 unuseable gigs are worth nothing.

I don't want to waste my time mailing [email protected] anymore; I want my money back.

Hi there

Can we try to resolve this one more time? The last query was closed and it was confirmed on 30/01/2012 that you were happy with the service. If you are still unhappy with the service, we will process this cancellation with no cancellation fees.

We just need you to complete the template and PM us. We will start the process.

Regards,
Social Media Team

 

[Carnajo]

Hi there

Can we try to resolve this one more time? The last query was closed and it was confirmed on 30/01/2012 that you were happy with the service. If you are still unhappy with the service, we will process this cancellation with no cancellation fees.

We just need you to complete the template and PM us. We will start the process.

Regards,
Social Media Team

Thanks for the reply. Apologies for my rant it is just that my experience with 8ta connectivity has been extemely incosistent. It was fine for a while, then I was struggling again:

Test Date: Jun 5, 2012 8:23 PM
Connection Type: Wifi
Server: Rosebank
Download: 0.28 Mbps
Upload: 0.01 Mbps
Ping: 306 ms

External IP: 41.151.78.217
Internal IP: 192.168.1.101

and

Test Date: Jun 4, 2012 6:25 PM
Connection Type: Wifi
Server: Rosebank
Download: 0.19 Mbps
Upload: 0.08 Mbps
Ping: 167 ms

External IP: 41.151.78.6
Internal IP: 192.168.1.101

Notice the extremely poor upload speed in the first test? Dropbox for example wanted 5 hours to upload a few photos (and not extremely large files), the ping also fluctuates a lot. E-mails would fail

Other times though it seems fine and I get the following:

Test Date: Jun 21, 2012 8:54 PM
Connection Type: Wifi
Server: Rosebank
Download: 1.72 Mbps
Upload: 0.04 Mbps
Ping: 118 ms

External IP: 41.151.236.239
Internal IP: 192.168.1.102

The upload still seems very low and the download is much much better.

Today I get:

Test Date: Jul 4, 2012 3:47 PM
Connection Type: Wifi
Server: Rosebank
Download: 3.18 Mbps
Upload: 1.80 Mbps
Ping: 96 ms

External IP: 41.151.98.126
Internal IP: 192.168.1.100

which would make me extremely happy if it stayed this way!!!

I would of course rather not cancel, it's just that my connection is way to inconsistent. I'll continue to monitor and then PM if it deteriorates again.

 

[Telkom]

Thanks for the reply. Apologies for my rant it is just that my experience with 8ta connectivity has been extemely incosistent. It was fine for a while, then I was struggling again:

Test Date: Jun 5, 2012 8:23 PM
Connection Type: Wifi
Server: Rosebank
Download: 0.28 Mbps
Upload: 0.01 Mbps
Ping: 306 ms

External IP: 41.151.78.217
Internal IP: 192.168.1.101

and

Test Date: Jun 4, 2012 6:25 PM
Connection Type: Wifi
Server: Rosebank
Download: 0.19 Mbps
Upload: 0.08 Mbps
Ping: 167 ms

External IP: 41.151.78.6
Internal IP: 192.168.1.101

Notice the extremely poor upload speed in the first test? Dropbox for example wanted 5 hours to upload a few photos (and not extremely large files), the ping also fluctuates a lot. E-mails would fail

Other times though it seems fine and I get the following:

Test Date: Jun 21, 2012 8:54 PM
Connection Type: Wifi
Server: Rosebank
Download: 1.72 Mbps
Upload: 0.04 Mbps
Ping: 118 ms

External IP: 41.151.236.239
Internal IP: 192.168.1.102

The upload still seems very low and the download is much much better.

Today I get:

Test Date: Jul 4, 2012 3:47 PM
Connection Type: Wifi
Server: Rosebank
Download: 3.18 Mbps
Upload: 1.80 Mbps
Ping: 96 ms

External IP: 41.151.98.126
Internal IP: 192.168.1.100

which would make me extremely happy if it stayed this way!!!

I would of course rather not cancel, it's just that my connection is way to inconsistent. I'll continue to monitor and then PM if it deteriorates again.

Thanks Carnajo!

We will gladly assist if this does happen again. Please don't forget the template if you do want to report it.

Regards,
Social Media Team

 

[smithcza]

Short answer, no, rather not. I have 8ta, was brilliant for a month or two, but is now slower than even iBurst. You are for sure better of with iBurst at the moment.

 

[Waste]

Hi Spek,

I also signed up for the 8ta 10gig deal for 24months @ R199. We lived in a complex with no Phone/ADSL lines.

I signed up in the beginning when was about 3 or 4 months running. At first I had a very hard time convincing Telkom that I indeed had coverage at my home. In the end they said they cannot cancel the contract if I find that I don't have reception, but I said it was fine and got the contract. I lived in Annlin PTA-North.

You don't get a modem with it, but I had an internal 3G modem, so I didn't want one.

At first the speeds was extremely fast. It beat the Cell C connection that my wife used. Then after about 3 or 4 months I had a hard time to stay connected, the connection would just die, but not disconnect. So you had to sleep the pc and restart it to get the internal 3G to connect again.

But then I remembered that I had a MTN 3G modem that I bought a while back, and I started using that. It worked but still had to re-connect once in a while. The later everythings seemed to be fine again. I guess they upgraded the tower close by.

Nou I moved to Centurion in Zwartkop on the side of the water tower hill, and I have excellent connection stability and speed. But my wife's Cell C seem to be struggling to connect. I have not tested it myself but she complained.

I still use the external MTN modem, and not the internal 3G. I also tested the connection at our Virtual Office at Regus at the Centurion Mall, and with the internal 3G modem I could barely get a connection, but with the external MTN modem I have a perfect connection.

Beside the struggle I had after a while in the beginning I have never had a down connection or been offline. I can always connect and get a wonderfull speed for YouTube and streaming audio.

I also travel to Bloemfontein, where I get coverage at Preller Plain at my office there and also in Fichardtpark in a "dead" zone according to Telkom, where my parents house is.

The only downside, you get NO coverage from outside JHB on the N1 on my way to Bloemfontein, the connection is only available when you enter Bloemfontein again.

But while traveling with the Intercape bus from Centurion to PTA station, to Midrand stop to JHB station, I have full working coverage with no "losses" in the connection. That is VERY GOOD, because with my wife's Cell C I could not get such a reliable connection and had to reconnect the whole time, only when the bus was at the JHB station I had a good connection untill we moved out of the JHB CBD area.