Is Manicca.com legit?

Personally I would stay away from them. Everything about this site screams a random guy running a dropshipment company from his garage. I would rather buy from Builders, Makro or Gelmar. Gelmar is surprisingly good for this kind of thing.
 
Manicaa is one of the largest online shopping destinations in South Africa.
Manicaa.com is South Africa's one of the best and leading e-commerce company offers you the best quality items as per your needs to fulfill.

....Smells like BS. I'd stay away.
 
Hi

I must admit I was sceptical, but ordered a drill battery from them. Took a while to deliver, but received the item in good order.
 
I ordered something from them about a month ago.
While it did take longer to be delivered than what I was expecting, it was delivered.
And the price was better than most places.
 
Seems they are just drop shippers, and not great drop shippers either

My item was out for delivery 5 ago with Courier IT days ago and still not delivered, while Manicca tell me "For any questions regarding your shipment, please contact the courier directly."
 
Nope, I ordered a game for my son that was in stock, I then got a friendly email it will be shipped in a month.
 
Never ordered from Manicaa but did from Karibaa to test them out. I just assume they're maybe the same people? I don't know. Anyway, item arrived within a few weeks.

Much quicker than Amazon because I'm still waiting for something I ordered on Amazon in April/May.
 
Unfortunately Manicaa got me the second time.

I first ordered in late 2019 some lens wipes to try them and it came surprisingly quickly within a month. My second order for a really nice looking coat and hat hanger took ~8 months of constant correspondence to which they ended with a story of outsourcing Vietnamese / Thai support "explaining" the lack of movement on my order, and radio silence. Lost my R2.4k but won't deal with these types again.
 
After the order is placed, you receive a generic email promising 30 working days delivery

When this period expires, all enquiries are met with another generic reply promising a response within 48 hours

And that is as far as it goes. Subsequent enquiries get the exact same response

There is a phone number. This is answered by a computer telling you how great they are. This lasts exactly 3 mins, whereupon the call ends

There is a street address. This is a shopping centre. The centre management have never heard of Manicaa, except to say 5-10 people call them every week looking for them

Sound like a scam? At least 50 other people think so
 
So after karibaa I decided to try out manicaa as well. Placed an order on 16 November. Two days later I got this email informing me that the item I ordered was out of stock and that I should send my details for a refund..

Screenshot_20221203_215704.jpg

So I sent them the details and I was refunded fully by 23 November. Only way we were able to get in contact with them was on trustpilot.com because they seem to be very active on there. Personally I don't have a problem with them because I got my money back very quickly but I won't be ordering from them ever again. Not gonna take that chance again. Also their site is very glitchy, especially when trying to check out.
 
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