is MWEB really bad company?

H

human75

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hi guys.
3 months ago when mweb started uncapped internet i ordered my internet(all in one package) with mweb but afterwards when they said to me i must wait at least 2 months,i changed my mind and i canceled my order via fax and i phoned at least 3 times to make sure they canceled my order.
look at now!today i found out my adsl line transfered to mweb.mweb stuffs are deaf?or dont they now what are they doing?I am really pissed off now!!!what should i do guys? what you guys recommend?thanks for your advise.
 
Last edited:
MartyMarts said:
:wtf:
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yes!i have to ask this question.because i phoned them at least 3 times and they said "yes sir.we are received your cancellation.so you don't have to worry"!!but they transfered my adsl line on their circuit:)i know i am not deaf and i heard them what they said to me on the phone.i didnt want to be rude.maybe sound is rude but what should i say?if you are saying something to somone and if they cant hear you or they cant understand you?what should i call them?
 
OK, what you need to understand is that this line transferring business is seriously painful. If MWeb gets an application, they need to apply to Telkom to have the line transferred. This may or may not happen rapidly depending on how Telkom is feeling. So if you cancel your application, the application sent to Telkom is still pending and then goes through long after you've canceled.

This 2 month business is probably due to the world cup. Telkom pulled a lot of crazy stuff during that time with their network freeze period.

If I were you I'd seriously consider sticking with MWeb. Right now they offer best bang per buck...aside from the seacom issues of course.
 
from your other posts--it seems you have settled for Wazzup, and have had a smoother transition. If you are happy with Wazzup and wish to stay with them, then call MWEB and formally cancel the order once more (since the order as per Havoc's post has undergone full circle). If you are in no-mans land (line ownership), then I am not sure how this will affect you given you are with Wazzup (also owns your line).

Having said this, I wish to add to Havoc's recommendation to "stick" with MWEB.
 
human75 said:
hi guys.
3 months ago when mweb started uncapped internet i ordered my internet(all in one package) with mweb but afterwards when they said to me i must wait at least 2 months,i changed my mind and i canceled my order via fax and i phoned at least 3 times to make sure they canceled my order.
look at now!today i found out my adsl line transfered to mweb.mweb stuffs are deaf?or dont they now what are they doing?I am really pissed off now!!!what should i do guys? what you guys recommend?thanks for your advise.
Click to expand...

Ever considered they couldn't make out what your fax was alluding to based on your grammatically incoherent opening post?? ....Just a thought....
 
HavocXphere said:
If I were you I'd seriously consider sticking with MWeb. Right now they offer best bang per buck...aside from the seacom issues of course.
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thanks for your reply mate...i signed up with wazzup and they are offering what mweb even cant come close:) i am really happy with wazzup.so i have to find a why to transfer my line in to the wazzup circuit...
 
Smiley_lauf said:
from your other posts--it seems you have settled for Wazzup, and have had a smoother transition. If you are happy with Wazzup and wish to stay with them, then call MWEB and formally cancel the order once more (since the order as per Havoc's post has undergone full circle). If you are in no-mans land (line ownership), then I am not sure how this will affect you given you are with Wazzup (also owns your line).
Having said this, I wish to add to Havoc's recommendation to "stick" with MWEB.
Click to expand...
thx for the reply mate.
First of all i dont want to be in mweb:(All my friends in capetown around me who is in mweb they say ,do not go mweb.even they cant open their gmail:)they are not talking seacom down or whatever...even in normal network time mweb is very slow....also i was never in mweb.mweb never give me any account username or password.i canceled my order next couple of hours:(((
Now i signed with wazzup and i am really happy. if i want to stay with wazzup than i have to transfer my line to in their circuit...i will phone both isp and i ll see what will i do?
 
Chavez said:
Ever considered they couldn't make out what your fax was alluding to based on your grammatically incoherent opening post?? ....Just a thought....
Click to expand...

maybe you can talk with them on my name with your nice grammer and i am % 100 sure they will understand and maybe they will sort my problem out?how is that?thanks in advance
 
human75 said:
thx for the reply mate.
First of all i dont want to be in mweb:(All my friends in capetown around me who is in mweb they say ,do not go mweb.even they cant open their gmail:)they are not talking seacom down or whatever...even in normal network time mweb is very slow....also i was never in mweb.mweb never give me any account username or password.i canceled my order next couple of hours:(((
Now i signed with wazzup and i am really happy. if i want to stay with wazzup than i have to transfer my line to in their circuit...i will phone both isp and i ll see what will i do?
Click to expand...

@human75.....

Damn dude, learn some decent grammar!
 
Human May i ask why you are wasting our time discussing this with us?

Pick up phone
Dial mweb number
Speak to agent
 
thanks for everybody try to help me.could moderator please close this thread?.thanks a lot.
 
I accidentally my adsl line, the WHOLE THING!
 
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