IS Network Status Updates

[ReubenL]

4 May 2010:

Dear IS Customer

UPDATE: No connectivity on INTL Consumer DSL, Velocity & ClearChannel services. Increased latency on INTL MPLS services betw SA & London N-York.

IMPACT: as above

ATTENDING: Upstream Service Provider

STATUS: Investigating We are still experiencing the following service event, as per our initial notification:

Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: International ADSL, Access, MPLS VPN, Velocity, Seacom

AFFECTED POPS: INTL traffic between SA (Cape Town, Rosebank) and London, New York

GRADE OF SERVICE IMPACT: Critical

SERVICE IMPACT: Increased latency

CAUSE OF EVENT: Cause Unknown TIME: 15-4-10 15h15 OUR REF: 1-602352102

CURRENT STATUS: Investigating

ATTENDING: Upstream service Provider

ADDITIONAL INFORMATION:

 

[ReubenL]

Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: International Consumer ADSL, Clear Channel, Velocity

AFFECTED POPS: between SA and London, New York

GRADE OF SERVICE IMPACT: Critical

SERVICE IMPACT: No connectivity

CAUSE OF EVENT: Cause unknown TIME: 4-5-10 15h12

OUR REF: 1-602352102

CURRENT STATUS: Investigating

ATTENDING: Upstream Service Provider

ADDITIONAL INFORMATION: None

 

[InTheCube]

Why doesn't IS have redundancy via SAT3 and satellite? AFAIK, used to have both SAT3 and Satellite bandwidth. Did they sell out and now completely rely on SEACOM?