is Telkom Lying ?

MickeyD said:
The biggest problem will be at their NNOC, the supposed heartbeat of their organisation. The skills and knowledge levels there are atrocious and is the cause for most of the pain us Telkom customer have to bear.
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:mad: I was there for close to 9 years and still deal with ERAC sometimes. They quite on the ball I must say.
 
They upgraded that exchange last year January and it was still full after the upgrade , some one in demand forecasting f@#d up as usual .
IRC that exchange now has a MSAN in it .
 
Telkom doesn't lie :D . They sometimes just have no idea. Was lucky when my line got installed because just before i tried someone in my area had just applied and got a decline .
 
FNfal said:
They upgraded that exchange last year January and it was still full after the upgrade , some one in demand forecasting f@#d up as usual .
IRC that exchange now has a MSAN in it .
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yeah i don't know anymore ....everyone gives different answers when you call them ugh
 
kianm said:
Telkom doesn't lie :D . They sometimes just have no idea. Was lucky when my line got installed because just before i tried someone in my area had just applied and got a decline .
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lol funny thing is another guy in my area like 3 roads up got ADSL installed ha ha ha
 
Jason3643 said:
yeah i don't know anymore ....everyone gives different answers when you call them ugh
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"IRC that exchange now has a MSAN in it ."
Problem is when they just drop a MSAN in the exchange with out doing remote MSANs first, the people on the UMCs far from the exchange get no relief and the normal subscribers that are very far from the exchange actually get worse service because the new protocols are not designed for long distances .
It also seems like Telkom do not want to put the vectoring software on the subscribers lines that are very far from the exchanges on the MSAN/ISAMs, that would help with the long distance noisy lines .
BTW the people at Telkom do not normally lie , there are just some confused people there and some systems are not kept up to date , the call center staff can only tell you what they see on the system .
 
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FNfal said:
"IRC that exchange now has a MSAN in it ."
Problem is when they just drop a MSAN in the exchange with out doing remote MSANs first the people on the UMCs far from the exchange get no relief and the normal subscribers that are very far from the exchange actually get worse service because the new protocols are not designed for long distances .
It also seems like Telkom do not want to put the vectoring software on the subscribers lines that are very far from the exchanges on the MSAN/ISAMs, that would help the with the long distance noisy lines .
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^s'tru s'Bob
 
FNfal said:
:D
I am on leisure break permanently like you now .
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I find it the absolute height of stupidity that they drop in an MSAN but still have older UMCs linked to it. It serves no purpose but to make their internal stats look nice and for them to claim a VDSL-enabled area, but those older UMCs can barely get 1Mbps as they are so stuffed up.
 
MickeyD said:
I find it the absolute height of stupidity that they drop in an MSAN but still have older UMCs linked to it. It serves no purpose but to make their internal stats look nice and for them to claim a VDSL-enabled area, but those older UMCs can barely get 1Mbps as they are so stuffed up.
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This is a real problem for the people far from the exchanges as their service degrades on cut over .
It does relieve the congestion but the speed drops .
 
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