Is this the issue we are having?

ninex

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Jul 21, 2008
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Location
Cape Town
Dear Valued Client,


We would like to thank you for your patience while we have been attempting to resolve the technical issue we have
been experiencing regarding page cannot be displayed on our network.
As part of the possible solution we will be implementing some changes on the network this evening in an effort to resolve these issues.
These changes are a part of suggested solutions being implemented and testing will be ongoing to determine the success of the suggested changes.
We would value your feedback on the status of your problem after these changes have been executed.


Regards

Neotel Technical Support Team

I am assuming "page cannot be displayed" is the internet access dying issue.
 
Well, I got a call from Neotel the other day saying that the issue has been largely resolved and I was one of the few people who were still having issues with the connection. Because I am a regular on this forum I thought that the agent must have been wrong. Almost every single day without fail there will be this period of time (and this is just in the evenings) where I won't be able to browse the internet.
 
Got the same issues in my area - Neotel is dead at night - faster with a modem 56K DIALUP)
 
My line has been like this for 2 days now, yesterday and today.

I have 2 bars reception and everything is slow as hell!
 
My line has been like this for 2 days now, yesterday and today.

I have 2 bars reception and everything is slow as hell!
Lucky you...:rolleyes:

My Sad/Mad Story...
FYI I have been without any real iburst access since the 7th May -- everyone I talk to doesn't have the decency to return calls, even though they have confirmed the issue to be a modification at the tower i.e. they turned the direction the antenna is pointing (signal changed from excellent to fair, actually it fails at the best of times [those being the times when I can get a page to load])

All the persons I have dealt with just seem to ignore the problem, even emails sent to [email protected], [email protected], posts on this forum, hellopeter.com, and the countless calls to the helpdesk + technical department just don't seem to matter. Even the accounts department has not returned all calls linked with my request to credit my account for the period without service.:mad:
 
Confirming im having this issue also. :/ Bellville cape town.

Sucks, was just remarking the other day how the connection was flying (was getting 110kb/s sometimes on torrents).... and now this. Im lucky if i get about 3kb/s at the mo :(
Sucketh it does.
 
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