Is TopTV down?

[Jonny Two Shoes]

Can go through channel listings and the guide and everything but there is no video or audio coming through? When I left the TV earlier it was working fine. Is it me or is it TopTV?

When I came back it had a TopTV screensaver on and turning it off and on just shows a black screen but I can go through all the channel listings and select them.

 

[Kheiron]

Obvious question but have you tried a hard reset yet?

 

[Jonny Two Shoes]

Never tried anything of the sort before but can't try now coz someone has booked the dvd player lol will try laters thanks for reply

 

[zamicro]

My DSTV does this regularly. A hard reset works 100% until the next time.

 

[McGuywer]

Jonny any feedback?

 

[McCrazieGoalz]

Obvious question but have you tried a hard reset yet?

Hard reset? What is that? What keys do you have to press and where (remote or decoder)?

There is no reset button on the TopTV decoder like on DStv, so please let me know how to do a hard reset, unless if you are referring to the unplugging option (which I hate doing).

 

[stevenv]

Hard reset? What is that?

Mains switch?

 

[Kheiron]

Mains switch?

Yep. Although a pain in the ass, it's occasionally the only solution.

 

[cr@zydude]

My DSTV does this regularly. A hard reset works 100% until the next time.

Can I ask which DSTv decoder you have? I'm reseting almost every day now, I think mine is packing up.

 

[mulderpf]

I found that in the past, it would depend on which channel you leave it on. I used to watch Crime & Investigation and it would then just lock up the next day. So I learnt, that if I change the channel before midnight (autotune to another channel), it won't need a reset anymore. That doesn't happen on C&I anymore though...

 

[satanboy]

Can I ask which DSTv decoder you have? I'm reseting almost every day now, I think mine is packing up.

That is a sign yes, on one of my decoders I did that for a year before it actually quit.

 

[zamicro]

Can I ask which DSTv decoder you have? I'm reseting almost every day now, I think mine is packing up.

It is a DSD910. One of the older ones. But I am sure it is a update done by multichoice which broke it... forcing us to buy newer decoders.

 

[ColinR]

update done by multichoice which broke it... forcing us to buy newer decoders.

I know of 2 decoders that exhibited similar signs - of course it could just be the age off the decoders.

 

[cr@zydude]

It is a DSD910. One of the older ones. But I am sure it is a update done by multichoice which broke it... forcing us to buy newer decoders.

I've got the same one, and had it for years. I think it may be time to get a new one.

 

[Spynx]

I had the same problem with being to "hard reset" my DSTV. Went to the local installer, they re-aligned my dish and I haven't had to reset it in 6 months.

 

[Jonny Two Shoes]

Yep hard reset it was thanks!! sorry for long delay

 

[Drunkard #1]

Hard reset? What is that? What keys do you have to press and where (remote or decoder)?

There is no reset button on the TopTV decoder like on DStv, so please let me know how to do a hard reset, unless if you are referring to the unplugging option (which I hate doing).

There is a hard reset for the TopTV decoder; well, it's more like a reset to factory defaults than a hard reset. I found it by pushing every combination of two buttons, (there aren't many) after the installer ****ed up the settings. IIRC it's right arrow and power, but like I say, there aren't that many possibilities, so just try them all, if I didn't recall correctly.