Istore card processing is hopeless

[Hosehead]

So I applied for a pre approved istore card two weeks before Xmas as the payment installment plan is better than most scams sorry schemes out there and I uploaded my life history and reams of paperwork at an istore
Then the wait begins and never ends
First I get an email from Standard bank saying they will forward my email app to the right dept which they identify as blue bean marketing and that's three weeks later after istore staff sent the app
Then nothing
So I query and get a reply from someone with istore. Standard bank job description "head of email" whatever gravy trough that is
I am advised my application is received and will be forwarded to correct dept
Three more weeks pass
I query again and miss head of email says thanks for the application we will track it
Three more weeks nothing
Finally I go to istore and manager promises to email follow up
That was more than a week ago
Has anyone received an istore card recently? I don't think the department exists.

 

[subxero]

I got mine towards the end of last year. It took about a week or so. I applied online and just mailed all the requested documents through. It took 2 days to do a credit check , a day or two to confirm approval and a further 3 days to get the card delivered by courier.

 

[Hosehead]

I got mine towards the end of last year. It took about a week or so. I applied online and just mailed all the requested documents through. It took 2 days to do a credit check , a day or two to confirm approval and a further 3 days to get the card delivered by courier.

Lucky you that was prob Black Fri but Hello Peter seems to suggest a mess there too