Just a quick question?

[Flashgear]

I've been wanting to change my current wireless internet with a private back to Telkom as the private is having constant downtime and I'm fed up.

I've decided I'm going for a 4mb line with Axess and a 3gb Telkom cap(If I'm right there is a 6gb hard cap which allows me an extra 3gb of browsing, correct?) and I was just wonder how long does it take Axess to set up the line. I've got all the equipment set up since before I went with the private business.

Any help would be appreciated.

 

[semiautomatix]

Unfortunately, if you're talking about the hardline (i.e. telephone line) then Telkom need to connect it first. Good luck.

Once thats done Axxess can have you up and running in a couple of minutes.

 

[Flashgear]

Oh ok. Well I've got a normal telephone line already. So do I just need to sign up with Axess and Telkom?

 

[shadow_man]

I've been wanting to change my current wireless internet with a private back to Telkom as the private is having constant downtime and I'm fed up.

I've decided I'm going for a 4mb line with Axess and a 3gb Telkom cap(If I'm right there is a 6gb hard cap which allows me an extra 3gb of browsing, correct?) and I was just wonder how long does it take Axess to set up the line. I've got all the equipment set up since before I went with the private business.

Any help would be appreciated.

First off you cannot take a line from Axxess then chose Telkom as your ISP it doesnt work like that - you could take a line from Telkom and chose Axxess as your ISP but I doubt anybody is going to let you do it vice versa.

Telkom accounts wrt soft cap are so erratic - one month you get 3gb, one month you get 6gb its totally random - rather just by 5gb saix from openweb for R259 (not sure if that correct but its close)

Axxess take as long as Telkom make them take - simple you wont get a line faster from one or the other, ultimately the devil is supplying it.

J

 

[Ou grote]

I got do level 3 from Telkom.
Took less than a week in Cape Town.
When I run out of Bandwidth, I use Axxess prepaid.

 

[Flashgear]

Ok thanks for the replys everyone. I was then wondering if it's possible to take out a line from Axess and use OpenWeb as the ISP? Thanks.

 

[Shake&Bake]

The line portion comes from Telscum - not Axxess.

I think jsheed_sa covered that - read his post again

Openweb is I imagine a good choice for an ISP, though there has been some quirky occurrences which are still being debated.

Get Telscum to get your DSL + analogue line in.
Then give Openweb a call and get yourself sorted, but you need Telscum to get the line in 1st - Axxess won't give you a line and then not sign you up for bandwidth?

Whether Axxess and Openweb have the bundled option, where they do or at least organise the installation - I don't really know...

 

[ld13]

First off you cannot take a line from Axxess then chose Telkom as your ISP it doesnt work like that - you could take a line from Telkom and chose Axxess as your ISP but I doubt anybody is going to let you do it vice versa.

Check again jsheed_sa. It's quite possible by the way ....

 

[shadow_man]

Since when is any ISP prepared to sell you a line without the bandwidth e.g. line from axxess - bandwidth from openweb? Cant see much of a profit margin in it and I've never seen it allowed/done.

J

 

[Flashgear]

Well I don't see why not as they're getting paid for it? Telkom for the R111 line, R359 for 4mb line for Axess and R299 for OpenWeb bandwidth, 3 company's are benefiting in the end. It's dumb that they don't want to do that as they could be getting more money.

 

[Shake&Bake]

Well I don't see why not as they're getting paid for it? Telkom for the R111 line, R359 for 4mb line for Axess and R299 for OpenWeb bandwidth, 3 company's are benefiting in the end. It's dumb that they don't want to do that as they could be getting more money.

For the love of ghey ppl (its just something I say )

Why would one consider going about things this way?

There's no way (in my feeble mind anyway) that Axxess is gonna let a customer jump onto their 4mb circuit and not resell bandwidth with it as well...

Why not then just go with Openweb's 4mb line option if they have it?

You're incurring duplicate costs in this manner - is it not?

EDIT: and its not just gonna be R111 to Telscum - thats only the analogue line rental - a 4mb DSL line is much more - I dunno as I don't have it - but the others and Telscum's site can vouch for that

 

[Shake&Bake]

From: http://www.telkom.co.za/athome/products/dsl/home_how_much.html

How is DSL billed?

You will be billed on your normal monthly Telkom telephone account for all components of the Telkom DSL access service. The DSL related prices are incremental (over and above) to your existing telephone monthly line rental, installation charge and telephone calls. The following line entries will appear on your bill once you subscribe:

DSL installation (once-off)
DSL modem (once-off)
Your DSL access (monthly)
Residential or Business service - Exchange connection (monthly)
Residential or Business service - Exchange connection installation (once-off)


Pay for your DSL modem once-off or over a six or twelve month period.
A call out charge will apply should you require Telkom's assistance on your DSL access service after your DSL installation was successfully completed.
The DSL access entry will state the service speed that you have subscribed to.
The DSL access will include an entry that states "Bundle", should you opt for a 24-month contract.
A cancellation penalty applies to the bundles. See terms and conditions.

Have a look at the prices from the link - doesn't look nice when I paste it in here...

From: http://www.telkom.co.za/athome/products/dsl/index.html

Fastest DSL - only R413.00 p/m
(based on 4096kbps technology)

I dunno if this is the bundled price, but it's ^ that and R111

 

[ld13]

There's no way (in my feeble mind anyway) that Axxess is gonna let a customer jump onto their 4mb circuit and not resell bandwidth with it as well...

For the love of ghey ppl (its just I copied from Shake&Bake )
For the second time... Read my Lips. IT. IS. POSSIBLE.

10)You may use as many other ISP accounts as you like on an Axxess ADSL line. We do not tie you down to just using our broadband like some other ISP's.

 

[Shake&Bake]

For the love of ghey ppl (its just I copied from Shake&Bake )
For the second time... Read my Lips. IT. IS. POSSIBLE.

Hehehe

Ok - actually found the link concerning Axxess's ADSL Lines

Really didn't know that they were doing this form of sales *hides in corner*
Just the way that Tsau (can't spell his name now ) came across it seemed all wrong.

So now this dog has learned a new trick .

My humblest apologies to all concerned - I concede I was in error and now modestly bow out of the way ( it must be noted that whilst bowing, my arse is firmly planted to the wall so as to avoid any ghey onlookers)

Have fun with the 4mb line dude!!!!

 

[Flashgear]

Lolz at the above.

Thanks for all help guys, really did help a lot!

4mb line ftw

 

[Shake&Bake]

No problem - the misdirection will be levied at a charge of one month's analogue line rental - mine

My banking details are:

FNB Acc name: Anti Nigerian Scammers
Acc No: 9111023358
Branch Name: Hillbrow



Those details are not real btw

 

[Flashgear]

Haha fat chance

 

[milomak]

I think the one thing people are missing is that Axxess/WA/OpenWeb offer complete packages. That means you get a line and an account. What Id13 has posted above merely says that if you become capped as part of your complete package, you are not obliged to look for a solution from whomever provides you the complete package. The key is that they say you may use as many other ISP accounts. It is clear that it says you can use ours (which you have by default) and any other ISP you want.

Axxess/WA/OpenWeb etc will not sell you a line without you picking up some kind of account from them. It makes no business sense why they would effectively do Telkom's job for no margin whatsoever.

 

[ld13]

Axxess/WA/OpenWeb etc will not sell you a line without you picking up some kind of account from them. It makes no business sense why they would effectively do Telkom's job for no margin whatsoever.

1) I'm not Id13

2) Lets try this again ok. 3rd time lucky?....

Axxess sells the lines seperately. Ok? Right.

They tell you that:

10)You may use as many other ISP accounts as you like on an Axxess ADSL line. We do not tie you down to just using our broadband like some other ISP's.

Ok? Right.

They also tell you that:

Q: Once I have the line, do I need bandwidth as well?
A: Yes you do. You will be billed every month for the ADSL line, a fixed amount. It is up to you to buy your bandwidth separately. You can get your bandwidth from AxxessDSL or you can use bandwidth from any Internet Service Provider (ISP) in South Africa.

Ok? Right.

And they tell us:

Q: To make use of this low cost ADSL line offer from AxxessDSL, do I need to buy my bandwidth connection to the internet, from AxxessDSL?
A: No. Anyone in South Africa can buy an ADSL line through AxxessDSL and start saving money straight away. As much as we would like you to also use our very reasonably priced bandwidth (we think the best price in South Africa), you can use the AxxessDSL, ADSL line with any Internet Service Provider's (ISP's) bandwidth. So if you are unfortunately stuck in a contract for bandwidth, we can still give you great savings on your line.

Ok? Right.

Thus you can get your line from Axxess and Use ANY ISP that you like.

Thank [insert your God in here] we got over that now.

I think they are the only ones at the moment to sell the lines separately in any case. Thats if they remove this:

To all current and prospective Axxess ADSL line customers:
We regret to announce that due to circumstances beyond our control
we will not be accepting any new line orders for the time being. This
will not affect any existing Axxess ADSL lines and line orders if you
have an order outstanding, we will be contacting you shortly.

The prices they had on these lines was so low I think they got too many orders, so they couldn't handle it – Or Telkom had something to do with it.

 

[milomak]

Ok. I stand corrected.

Are they the only adsl line resellers to have stopped reselling the line? If they are it would lead me to become suspicious. It would lead me to believe that my assertion about the business model is correct.

EDIT: To add to why I think the business model makes no sense. The ADSL lines are the property of Telkom. IMO Telkom has little incentive to offer WA/Axxess/OpenWeb etc substantial discounts to resell the lines. Unless Telkom believes its own internal processing of applications is overstretched. After all it is still Telkom that will do the ground work in installing the physical lines that these guys resell. So for Axxess to undercut Telkom means they are running a loss leading business. Which is fine as long as they have the guaranteed margins from the bandwidth sale. It would seem to me that Axxess went with the hope that by undercutting the line rental part, consumers would then have enough goodwill to buy the bandwidth from them. Which possibly didn't happen en masse to cover the losses made on the line rental part.

This may be just a theory to explain how I read Axxess wrong. But I suspect I am not too far from the truth.