Kudos to Cell C. Pox on Telkom

[now05ster]

So I need to give a big shout out to the [MENTION=102777]Cell_C[/MENTION] reps.

After having unexplained debit orders on cancelled contracts on both Cell C and Telkom I sent both companies a PM on Thursday.

My man ,MP, from Cell C contacted me that same morning and it turned out to be a classic case of PEBKAC. My PM to Telkom, however, probably went into a bin that recycles said messages.

While I know that there are other, more formal, avenues where one can air complaints responding to any customer query is a no-brainer. Where I work, you could face disciplinary action for work avoidance.

I digress. [MENTION=148423]Telkom[/MENTION], block your incoming PMs.

MP, dankie vir die hulp.

 

[Cell_C]

Hi now05ster

Thank you so much for your kind words.We really appreciate you taking the time out to share your experience with us—and we agree, MP is truly a gem to have on our team! We count ourselves lucky for customers like you. Have a great evening.

^NS