Kulula "special offer"

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Fulton17

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Not sure how many of you tried to book a special ticket with Kulula today - what a shambles. Nothing worked at all

It took me 30 minutes to try to make a booking to then be told that my booking had expired!!! Tried at work - this time made it to the payments page, and then the same problem.

Phone call centre and get cut off. Now the ticket costs twice the price it did this morning!!

This afternoon 3 calls later get through to call centre and am told that they can not help as thier systems are down; supervisor is busy on another call and the next senior member is out of the office (they must have known the system would not cope and today would be a disaster, so they took the day off)

I think this is a shocking state of affairs and that Kulula needs to do something to make this up to the many customers who have wasted time and money. But I guess, This Is Africa!!
 
I also tried to book some flights but could not get thru.
I ended up booking on mango for R345 which is not too bad but I would have preferred to use Lanseria..... :erm:
 
been trying it as well, can't get through after numerous attempts.
 
Mamajyot said:
I also tried to book some flights but could not get thru.
I ended up booking on mango for R345 which is not too bad but I would have preferred to use Lanseria..... :erm:
Click to expand...

On the day I wanted to book (Saturday) the flights were only to OR Tambo, but thanks for heads up on Mango as that is only R 45 more
 
I also booked tickets tonight for October for me and my partner and also for December for my father
 
Honoured

Well, I was pleasantly surprised when the supervisor phoned me this evening and honoured my earlier attempt at a booking, so in the end it all worked out and they have restored my faith in them.

I am pleased to see others have also benefited from the sale:)
 
I couldn't get in...

Eventually booked two tickets too Jhb return at R2500 total (23rd/26th December) on SAA - not to bad.
 
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