@lantic R59 uncapped 'bolt-on' feedback

Have to agree that something has happened here.
The whole weekend my Hearthstone kept cutting out and youtube needed to buffer (which it never does). I kept having to reboot the router as the net would just get stuck (don't know how else to describe it) and I couldn't go to any sites until it was rebooted. I did log into the router at these times and the line had not dropped.
I'll check it properly tonight when I have more time
 
Posting from Axxess account, couldn't reach Mybb again. Speedtest was poor again, 0.67Mbps.. what the actual ffffffffff?! Is the rep still active on this forum? Would be good time to give u some feedback. 4th night in a row now this happening between 6pm and 12am. I'm in Cape Town, any guys outside Cape Town having issues?
 
Effjh said:
Posting from Axxess account, couldn't reach Mybb again. Speedtest was poor again, 0.67Mbps.. what the actual ffffffffff?! Is the rep still active on this forum? Would be good time to give u some feedback. 4th night in a row now this happening between 6pm and 12am. I'm in Cape Town, any guys outside Cape Town having issues?
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Same / similar here - if I change ISP (to Web Africa, that I mainly use during the day for work), it's like a switch is magically turned on, and MyBB suddenly comes alive again. Otherwise, pages time out.

Also, Capitec doesn't load for me using VOX beyond the home page :

https://direct.capitecbank.co.za/ibank/

Google Chrome could not load the web page because direct.capitecbank.co.za took too long to respond. The website may be down or you may be experiencing issues with your Internet connection.
Click to expand...

This is one screwed-up ISP - you'd expect either nothing to be working or for it all to be working ; with them, it's selected local sites that periodically won't load pages.
 
Send Voxy a pm. He isnt active on the forum often but does action PM's. I messaged him before with my issues and he got support to call me the same day.
 
Fcon_Vpro said:
Send Voxy a pm. He isnt active on the forum often but does action PM's. I messaged him before with my issues and he got support to call me the same day.
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Thing is, I've spoken to support. Also this isn't my issue specifically, it seems to be affecting quite a few people. I think I just want them to at least acknowledge there is a problem with their network and confirm whether they are going to fix it. Otherwise we may all just as well move on to a different service provider right now as it is pretty much useless as it stands now. I'll pm Voxy, thanks, but I doubt speaking to support again will change anything.
 
Effjh said:
Thing is, I've spoken to support. Also this isn't my issue specifically, it seems to be affecting quite a few people. I think I just want them to at least acknowledge there is a problem with their network and confirm whether they are going to fix it. Otherwise we may all just as well move on to a different service provider right now as it is pretty much useless as it stands now. I'll pm Voxy, thanks, but I doubt speaking to support again will change anything.
Click to expand...

If you're willing to wait up, at 00h01 everything magically fixes itself.

Oh, also spoke to support last night

Long story short, they don't know what's wrong.
 
Hi Everyone,
We appreciate your feedback.
I have notified our technical team and head of network and operations.
We're working on resolving this as soon as possible :)
Thank you for your patience
 
Looking surprisingly good on my side tonight. Will give iy some time. Here's hoping they found the issue.
 
Effjh said:
Thing is, I've spoken to support. Also this isn't my issue specifically, it seems to be affecting quite a few people. I think I just want them to at least acknowledge there is a problem with their network and confirm whether they are going to fix it. Otherwise we may all just as well move on to a different service provider right now as it is pretty much useless as it stands now. I'll pm Voxy, thanks, but I doubt speaking to support again will change anything.
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no you wont see what you get at other ISP`s for R59
 
SFW007 said:
no you wont see what you get at other ISP`s for R59
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Price isn't everything, I have my line and Fatpipe with Vox as well, so it will be more than R59. Also price is no excuse for bad service, it was advertised as uncapped, unshaped. It is certainly not behaving accordingly. Pings and speeds are pretty bad again tonight, but at least I can access MyBB for a change.
 
Voxy said:
Hi Everyone,
We appreciate your feedback.
I have notified our technical team and head of network and operations.
We're working on resolving this as soon as possible :)
Thank you for your patience
Click to expand...

Thanks for the feedback Voxy. Please keep us updated.
 
MyBB pages loading again, but, I'm finding, slower than other ISP connections. It's as if Vox's connection isn't sure of itself :wtf: whether it should open the page or not.

On a more personal note, like last night, Capitec still timing out completely.

Google Chrome could not load the web page because direct.capitecbank.co.za took too long to respond. The website may be down or you may be experiencing issues with your Internet connection.
Click to expand...

Sure there must be other local sites that would do the same, but just not being highlighted to Vox by clients, as no others being tested.
 
Brings me back to the BF3 days with @lantic


**** I miss those days
 
I suppose every dark cloud has some sort of silver lining....

All these issues have forced me into delving into the innards of the Mikrotik Router setup and I'm now starting to get the hang of how to configure the firewall and mangle rules properly...

On Topic:

MyBB was intermittent last night (Scale of 1-5 - 1.5) and I still had issues browsing to other sites eg CrystalWeb
 
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Did anyone have issues with their bolt-on account last night?
I had no throughput even after restarting my router.

Switched to my fat pipe account and all was fine.
 
Fcon_Vpro said:
Did anyone have issues with their bolt-on account last night?
I had no throughput even after restarting my router. Switched to my fat pipe account and all was fine.
Click to expand...

Worked just fine on my side. Had slow/erratic throughput initially just after 18:00 ... but I attributed that to other factors (power was restored and exchange being hammered with re-connections).
 
ld13 said:
Worked just fine on my side. Had slow/erratic throughput initially just after 18:00 ... but I attributed that to other factors (power was restored and exchange being hammered with re-connections).
Click to expand...

I figured with no one else complaining I was probably the only one.
I'll test tonight again and call support if its still not working.
 
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