Latency and slow speeds

TofuMofu

TofuMofu

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Joined
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Location
Cape Town
Hi everyone

I'm having some bad latency on my ADSL 4096k line. 400ms + and speeds lower than 1mbps...

Anyone else have this or know what's going on?

Using WebAfrica as my ISP and I see no network outages on their status.


C:\Users\Method>ping www.webafrica.co.za

Pinging www.webafrica.co.za [196.220.58.66] with 32 bytes of data:
Reply from 196.220.58.66: bytes=32 time=519ms TTL=122
Reply from 196.220.58.66: bytes=32 time=448ms TTL=122
Reply from 196.220.58.66: bytes=32 time=422ms TTL=122
Reply from 196.220.58.66: bytes=32 time=493ms TTL=122

Ping statistics for 196.220.58.66:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 422ms, Maximum = 519ms, Average = 470ms
 
First hop after my router I think:

C:\Users\Method>tracert www.webafrica.co.za

Tracing route to www.webafrica.co.za [196.220.58.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 253 ms 241 ms 228 ms tbnb-ip-esr-3.ipnet.wa.co.za [41.185.78.1]
3 291 ms 286 ms 287 ms wnls-ipc1-vl-108.wa.co.za [196.220.59.238]
4 331 ms 319 ms 269 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
5 307 ms 282 ms 261 ms wnls-hr2-gi-9-13.wa.co.za [41.185.1.42]
6 299 ms 318 ms 306 ms 196.220.58.66

Trace complete.
 
1 <1 ms <1 ms <1 ms 192.168.1.1
2 253 ms 241 ms 228 ms tbnb-ip-esr-3.ipnet.wa.co.za [41.185.78.1]

try another account , but it does look congested :(
 
hereticangel said:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 253 ms 241 ms 228 ms tbnb-ip-esr-3.ipnet.wa.co.za [41.185.78.1]

try another account , but it does look congested :(
Click to expand...

I don't think it's his exchange TBH, I had the same issues and even trying their unshaped prepaid accounts (which got worse latency than their normal shaped ones), I finally made the move to MWEB.
 
Well, it got better about an hour or 2 after I made this thread. Hope it's not the exchange as that will take longer to fix =/
 
hereticangel said:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 253 ms 241 ms 228 ms tbnb-ip-esr-3.ipnet.wa.co.za [41.185.78.1]

try another account , but it does look congested :(
Click to expand...

I'll have to agree with you here hereticangel :(

@OP: By the looks of this response time on the 2nd hop, does look exchange related. Drop me a PM with your client code and I'll double check for you.
 
Well you guys were right. Even using the guest ADSL account from SAIX I have latency and slow speeds =/

One of the WA guys is looking into it and taking it up with Telkom for me though :)
 
So here I sit. I have a 60gb unshaped account from Afrihost and a 4mb line.

ADSL Link Downstream Upstream
Connection Speed 5024 kbps - 511 kbps
Line Attenuation 34.5 db - 15.5 db
Noise Margin 8.1 db - 12.2 db

Not bad by any stretch of the imagination.

To London:
1864349897.png


To Washington DC:
1864352400.png


So, why, given the above, is everything I'm attempting to download internationally running at around 10kb/s?

Attempting to tracert to cnn.com, google.com and news.sky.com. First to immediately result in General Failure (yet I can connect to them no problem in the browser). news.sky.com times out after the 9th hop.

Is this a congested exchange, then? What am I supposed to do? Is there any solution at this point, or am I ****ed?

EDIT: Hey, at least I can access News24.com (that sterling home of quality journalism) and Ananzi for searching at like 200kb/s. Who needs anything else right?
 
Last edited:
As far as I understand, Telkom needs to upgrade the exchange and that could take some time as we know their service sucks.
 
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