Ok phoned 10217 on Thursday last week to order WiMax as my area does not have any copper infrastructure at this stage. The sales person informed me that they have 4 towers covering my area and took down all my details with the promise that someone would phone me back the next day. So on Friday I got the call, they started the order and gave me a reference number. Monday morning I decided to give them another call and was politely told that the order is in progress and someone will call me with an ETA. Tuesday I got a call from the installations department telling me that it will be installed in the next 10 working days. Now the wait begins. Hope for the best.