letter to tenant

Thor

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This is my new favorite soapie

Please when does the next episode air :p
 

Tomtomtom

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she said many things which all screamed risk to me, when you say something to the effect of "I wish we never paid the rent" then you are sort of responsible for your own uprootment

this is not my first rodeo, I will sue like I have done in the past.

Eish. Not cool. You're proceeding in a way that's lose-lose rather than win-win. Not good business.

Tenants are your customers. Troublesome customers now and then are to be expected, but you've had to sue before? How many properties do you run? I sense there's a problem at your end and I think you know it, hence the public airing of your letter.

Are you taking on tenants you don't fully trust? Are you sending them that signal? (People sink to low expectations.) Your tenant accusing you of dishonesty -- is she projecting, is she reflecting your view of them, or is there a grain of truth in there somewhere?

In other words this mistake by his wife will hurt him and benefit me.

This sounds like spitefulness to me, and you know what they say about that.
 

saturnz

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Any response as yet?

there is no onus on him to respond (nothing will come from litigating via email) but I will know he read the mail should he make the rental payment inclusive of the municipal bill amount

I will simply issue notice first day of May if all else fails.
 

saturnz

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Eish. Not cool. You're proceeding in a way that's lose-lose rather than win-win. Not good business.

Tenants are your customers. Troublesome customers now and then are to be expected, but you've had to sue before? How many properties do you run? I sense there's a problem at your end and I think you know it, hence the public airing of your letter.

Are you taking on tenants you don't fully trust? Are you sending them that signal? (People sink to low expectations.) Your tenant accusing you of dishonesty -- is she projecting, is she reflecting your view of them, or is there a grain of truth in there somewhere?


This sounds like spitefulness to me, and you know what they say about that.

*yawn*

it is my right not to renew the contract, the reasons are rather irrelevant actually, if he wanted to stay on the property for longer, he should have asked for a longer contract

whoever is right or wrong does not matter, if you are unhappy with the landlord, find a different one, thats how free markets work, and the last time I checked we live in a capitalist free market. Also I won't lose, he will pay a higher rental elsewhere and have to fork out a deposit, I will get a higher rental from a different tenant- so a win for all landlords involved.

also note laws and regulations favour the tenant, so he is welcome to use the system as recourse if I have treated him unfairly. also I have given him sufficient notice to plan appropriately, he gave me no notice of the confrontation I had when I did a site visit with the intention of maintaining the property.

I also did not mention that I was basically ambushed into this confrontation because the daughter and wife were simply unwilling to grant me access to the property to do an inspection. The site visit was agreed upon two weeks ago in writing so understand my frustration at spending two hours to get to the house to find people unwilling to give me access to the house because I have not attended to issues I was not informed of.

I do not want to do business with people like this, maybe you can become a landlord and take them as tenants if you feel that sorry for them.
 
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Tomtomtom

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if you are unhappy with the landlord, find a different one, thats how free markets work, and the last time I checked we live in a capitalist free market. Also I won't lose, he will pay a higher rental elsewhere and have to fork out a deposit, I will get a higher rental from a different tenant- so a win for all landlords involved.

I do not want to do business with people like this, maybe you can become a landlord and take them as tenants if you feel that sorry for them.

You do lose. Firstly, the time and effort you're putting in, nevermind the contingent liabilities, lawyers' fees and lost rent, worse "wear and tear" or outright damage on account of your tenants' rapidly deteriorating respect for your property, your bad or non-existent reputation, etc. -- it all hits you in the yield.

When a tenant walks away with the old landlord prejudices and stereotypes reinforced, that doesn't help other landlords either. It's an externalized cost. It's not a coincidence that the laws favour the tenant.

I am a landlord. I've only had two tenants so far in six years, but the first recommended the second, and they've been brilliant. Rent would jump up a fair bit if it were to go back on the market, just like yours, but it's a discount that merely offsets the cost and risk of finding new tenants.

If I were finding myself spending time fighting with tenants, or worrying for a moment about a tribunal hearing, I'd seriously re-evaluate whether this was a business I wanted to be in. My capital might be more profitably deployed by a professional.
 

saturnz

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You do lose. Firstly, the time and effort you're putting in, nevermind the contingent liabilities, lawyers' fees and lost rent, worse "wear and tear" or outright damage on account of your tenants' rapidly deteriorating respect for your property, your bad or non-existent reputation, etc. -- it all hits you in the yield.

When a tenant walks away with the old landlord prejudices and stereotypes reinforced, that doesn't help other landlords either. It's an externalized cost. It's not a coincidence that the laws favour the tenant.

I am a landlord. I've only had two tenants so far in six years, but the first recommended the second, and they've been brilliant. Rent would jump up a fair bit if it were to go back on the market, just like yours, but it's a discount that merely offsets the cost and risk of finding new tenants.

If I were finding myself spending time fighting with tenants, or worrying for a moment about a tribunal hearing, I'd seriously re-evaluate whether this was a business I wanted to be in. My capital might be more profitably deployed by a professional.

if you followed any of my posts in the past few years then you would know how ignorant you are of my situation

before making judgements based on very little information rather just wait and see how the process unfolds
 

Willie Trombone

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So you are uprooting a family because you dont like what the wife had to say. That's the bottom line. Cool move.

His place, his prerogative. Why would you want tenants who don't trust you? You need a good relationship with people living on your property. From what the OP has said, it was a blindside, there was no way of anticipating that attitude from her which rings all sorts of alarm bells. She is taking chances and from her wording, doesn't want to do business. Move on and don't make her problems yours. If she can't communicate problems, she has no room to complain in that way.
Her fault, not OP's.
People need to own their words and actions.
 

Willie Trombone

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When a tenant walks away with the old landlord prejudices and stereotypes reinforced, that doesn't help other landlords either. It's an externalized cost. It's not a coincidence that the laws favour the tenant.
A good referral system is required IMO to identify repeat offenders.

I am a landlord. I've only had two tenants so far in six years, but the first recommended the second, and they've been brilliant. Rent would jump up a fair bit if it were to go back on the market, just like yours, but it's a discount that merely offsets the cost and risk of finding new tenants.
You're paying to guarantee good tenants. Sounds like the OP had good tenants too until this issue. And it sounds to me like a major one given the language used by the tenant. That's a relationship breakdown. From where I stand, it's effectively the same as your tenant that you're saying is wonderful calling you a crap landlord for no good reason. It's not the same as them coming to you and saying 'hey, we have an issue, can we talk about it?'

If I were finding myself spending time fighting with tenants, or worrying for a moment about a tribunal hearing, I'd seriously re-evaluate whether this was a business I wanted to be in. My capital might be more profitably deployed by a professional.
And that you will when you get tenants from hell. They are out there.
 

Tomtomtom

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if you followed any of my posts in the past few years then you would know how ignorant you are of my situation

before making judgements based on very little information rather just wait and see how the process unfolds

You mean the posts that suggest you have a track record of "relationship breakdowns" with tenants? I hadn't seen them, no, but now I'm just a little more convinced you're doing it wrong.

The details don't even matter. The points I made stand even if it turns out you have a criminal for a tenant. This is a business you run, your customers are your responsibility, and if they are a source of costs and aggravation for you, you might not be winning the way you say you are. You and the rest of the market might be better off if you swapped the property for in a REIT.
 

saturnz

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You mean the posts that suggest you have a track record of "relationship breakdowns" with tenants? I hadn't seen them, no, but now I'm just a little more convinced you're doing it wrong.

The details don't even matter. The points I made stand even if it turns out you have a criminal for a tenant. This is a business you run, your customers are your responsibility, and if they are a source of costs and aggravation for you, you might not be winning the way you say you are. You and the rest of the market might be better off if you swapped the property for in a REIT.


I've had many tenants, not all of them had breakdowns, infact only 3 out of perhaps a dozen or so.

Two of the tenants I'm now good friends with, even though the agreement dissolved many moons ago- and one of these tenants defaulted on rent and we came to an agreement.

But obviously since details dont matter to you, new information won't change your opinion.

So what is the point of engaging with you, you are effectively just trolling.
 

Tomtomtom

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A good referral system is required IMO to identify repeat offenders.

Agreed. There are huge information asymmetries in this market. It's a tough one.

You're paying to guarantee good tenants. Sounds like the OP had good tenants too until this issue. And it sounds to me like a major one given the language used by the tenant. That's a relationship breakdown. From where I stand, it's effectively the same as your tenant that you're saying is wonderful calling you a crap landlord for no good reason. It's not the same as them coming to you and saying 'hey, we have an issue, can we talk about it?'

I have customers (not tenants) who've called me all sorts of things. It happens. People lose their sh*t. But the professional response is surely the same whether it's a hair salon or a rental property: you, as the capital/business owner just stay cool, get to the root of the issue, fix it. I've had customers then apologise for being over the top, even though the issue was ultimately my fault.

I get it, the worst tenants can make life a misery and you'd rather ask they take their business elsewhere. I'm just not sure there are as many as the worst landlords' stories would imply.
 
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xrapidx

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I'd do the same thing as the OP - I don't need someone else's **** in my life.
 

Seriously

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*yawn*

I also did not mention that I was basically ambushed into this confrontation because the daughter and wife were simply unwilling to grant me access to the property to do an inspection. The site visit was agreed upon two weeks ago in writing so understand my frustration at spending two hours to get to the house to find people unwilling to give me access to the house because I have not attended to issues I was not informed of..

Fear of the inspection? makes me wonder what they are hiding? A Opel Monza 160i GSI car of the year historical specimen?
 
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Tomtomtom

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I've had many tenants, not all of them had breakdowns, infact only 3 out of perhaps a dozen or so.

A 25% rate of contractual breakdowns is ridiculously high. I don't have the figures, but surely the average is closer to 2%.

Two of the tenants I'm now good friends with

This could be part of the problem. When people talk about "landlord-tenant relationship" I don't think they mean that you should be having beers together. How is it even possible to become friends with tenants? I talk to mine twice a year, max. No chit-chat. Having some professional separation is super important. Otherwise there's no limit to what you can be sucked into, and it's no wonder you are personally offended by their bad behaviour.
 

saturnz

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A 25% rate of contractual breakdowns is ridiculously high. I don't have the figures, but surely the average is closer to 2%.



This could be part of the problem. When people talk about "landlord-tenant relationship" I don't think they mean that you should be having beers together. How is it even possible to become friends with tenants? I talk to mine twice a year, max. No chit-chat. Having some professional separation is super important. Otherwise there's no limit to what you can be sucked into, and it's no wonder you are personally offended by their bad behaviour.

I'm not personally offended, she doesn't trust me, I don't want to do business with people who don't trust me, thats a preference thats actually allowed in this world. Why would you do business with someone you don't trust? Business is built on trust.

They renewed the contract without me holding a gun to their head, they have had many opportunities to say something. I'm not the unprofessional one here, and I will act professionally with professional people and I will use all the resources at my disposal to those who pose a risk in my view.
 
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Tomtomtom

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I'm not personally offended, she doesn't trust me, I don't want to do business with people who don't trust me, thats a preference thats actually allowed in this world. Why would you do business with someone you don't trust? Business is built on trust.

They renewed the contract without me holding a gun to their head, they have had many opportunities to say something. I'm not the unprofessional one here, and I will act professionally with professional people and I will use all the resources available to those who pose a risk in my view.

The adversarial thinking might also be part of the problem. Tenants aren't friends or enemies, just customers.

I agree you should feel free to part ways. My heart doesn't bleed for your tenants. With trust gone, it's over for sure. But trust is built in business, as much as business is built on trust.

Assuming that you wouldn't do anything differently next time, then why stay invested at all? With the negative experiences and effort and costs you shouldn't have to pay, and with contingent liabilities that depress your yield, and knowing it's bound to happen again... are you even enjoying yourself?
 
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