Level7 AKA Cesspool of Uselessness

[Csnym@n]

Wow in the absolute worst way possible. Day 3 of following up on fibre that was supposed to be activated on the 1st only to find out from the fibre provider (that we contacted ourselves for feedback) that they only logged the order yesterday (day 2 of "escalating"). That however, didn't stop them from debiting me for the cancelled account or sending a technician TO THE WRONG ADDRESS for collection. These people are an absolute joke!

The only helpful person in this useless company was Chelsea, who unfortunately works with a non-existent accounts department and a mythical creature named Carl, who is allegedly in management..

For your sanity, heed the warning and stay as far away from these useless, thieving people.

 

[Supervan II]

Wow in the absolute worst way possible. Day 3 of following up on fibre that was supposed to be activated on the 1st only to find out from the fibre provider (that we contacted ourselves for feedback) that they only logged the order yesterday (day 2 of "escalating"). That however, didn't stop them from debiting me for the cancelled account or sending a technician TO THE WRONG ADDRESS for collection. These people are an absolute joke!

The only helpful person in this useless company was Chelsea, who unfortunately works with a non-existent accounts department and a mythical creature named Carl, who is allegedly in management..

For your sanity, heed the warning and stay as far away from these useless, thieving people.

You signed up for membership to a strip club?

 

[saor]

Still possible to cancel & switch providers?

 

[Rickster]

Jirre, oulik.

 

[rh1]

Not even sure which ISP or if it is even fibre related.

 

[deweyzeph]

Nice first post.

 

[HartsockZA]

@Level7

 

[PaulNOTsaul]

Wow in the absolute worst way possible. Day 3 of following up on fibre that was supposed to be activated on the 1st only to find out from the fibre provider (that we contacted ourselves for feedback) that they only logged the order yesterday (day 2 of "escalating"). That however, didn't stop them from debiting me for the cancelled account or sending a technician TO THE WRONG ADDRESS for collection. These people are an absolute joke!

The only helpful person in this useless company was Chelsea, who unfortunately works with a non-existent accounts department and a mythical creature named Carl, who is allegedly in management..

For your sanity, heed the warning and stay as far away from these useless, thieving people.

Isn't that soothing hey..... 8 out of 10 psychologists agree that a MyBB rant is good for the mind

 

[Bliksis]

Not even sure which ISP or if it is even fibre related.

Level 7

 

[CrypticZA]

Grabbing my popcorn and hoping for a "you didn't respond to our emails or phone calls" response like we often see or your debit order initially failed

 

[IamNoone]

Isn't that soothing hey..... 8 out of 10 psychologists agree that a MyBB rant is good for the mind

I gave a rant once, was a few years ago, on a social media platform, unfortunately due to the subject of my rant knowing who is my employer they put it in a reply and it was sent to management...

I was given a final written warning for "bringing the companies name in disrepute" , regardless my argument that I was not the one who brought the company name into the discussion. Their argument was that as an employee I am a representative whether on my personal account or if I was using a company profile.

Anywho, I took the double hit of no increase or bonus that year as school fees.

 

[OnlyOneKenobi]

I've been with Level-7 for a few years, they're generally quite good. They may have slipped slightly over the last few years as most ISPs do when they expand, but for the most part, they're still good enough for my purposes.