Lies or cable theft (Sunninghill)

[c3n0byt3]

Hi,

Background to my situation is here:
http://mybroadband.co.za/vb/showthread.php/376804-Router-can-t-connect-to-DSL

Now I've been told by Telkom that their technician has been out to the exchange where my adsl is connected, and reports that there has been cable theft. According to Broadbandstats.co.za I'm on the RSNK02 (Sunninghill Park) exchange. Anyone else on this exchange experiencing problems? Or is it possible for cable theft to affect only 1 connection....

The Telkom lady says that it'll take 3 weeks for their "cable repair division" to get back to them on if they will actually ever replace the cable. This is disheartening to say the least. I ask if they can put me on another exchange and she says she doesn't know.

 

[ciruis]

hmmm, sounds like BS. I run from that exchange too and i have had no issues.

 

[c3n0byt3]

Thanks for that info Ciruis.
Checked again with Telkom and the order for a new cable has been put out.
She also said it's possible that my connection (and likely others) go through the affected cable, while other people go through another one.
So there's more than one. Luck of the draw.