Line burned

cavedog

cavedog

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So it's a new line. Was working great on 20Mbps with 16dB attenuation and like 10dB SNR.

After a very bad storm with lightning the line went down..... Cordless telephone not working and Mweb router is dead.

Removed everything and just plugged in a new router but the stats are horrible. Can't even sync @ 10Mbps with 35dB attenuation now and line drops like ever 3 minutes.

Now I decided to open the point and it looks like the wire is burned. Lucky does not look like a direct strike but looks like the wire got hot or burned a bit because it's black. I tried scraping it with a knife but it's not getting that clean copper look and stats are still pretty bad.

Looks like I need a new cable again or maybe they can just send a tech to change the pairs because the extra pair brown and green seems to be fine. The orange one is burned and that is one of the cables for my line.

IMG_20161106_142508.jpg
 
skin the cable back some more it may be clean further back...
 
xodosman123 said:
skin the cable back some more it may be clean further back...
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I did skin it like 5cm already but it stays black and the plastic is like really tough to skin because it's like melted onto the copper.
 
thehuman said:
dced586a4278dacfccde0838b3b805d7.jpg

Most probably also blown
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Could be because the line is noisy as hell and ADSL can't stay synced even if I have no filter nothing just the ADSL line directly plugged in it syncs @ 2Mbps then drops then 13Mbps then drops then less than 1Mbps then drops. Its literally drops like 2min. Can't use the net on it at all.
 
Looks like I need a new cable again or maybe they can just send a tech to change the pairs because the extra pair brown and green seems to be fine. The orange one is burned and that is one of the cables for my line
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The tech will do that, it's a very simple process just the tricky part being to actually get a tech to come to do the job. Good luck, hope you've reported the fault already.
 
Just scrape off the black outer skin of the cable. It is not melted into nothing. As long as you have a reasonable amount of copper visible it will be ok. However, I don't know about the socket since it one of those you push the orange lever to submit the cable and release to clamp it. I would use a thicker piece of cable just to clean the socket electrical part (wiggle it in and out gently), it might last until it can be replaced. The gas arrestor looks ok, so it could not have been too severe a strike
 
chrisc4290 said:
Just scrape off the black outer skin of the cable. It is not melted into nothing. As long as you have a reasonable amount of copper visible it will be ok. However, I don't know about the socket since it one of those you push the orange lever to submit the cable and release to clamp it. I would use a thicker piece of cable just to clean the socket electrical part (wiggle it in and out gently), it might last until it can be replaced. The gas arrestor looks ok, so it could not have been too severe a strike
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I did cut about 4 or 5cm of the orange cable as and skinned it but it stays black. It's not like that clean copper look it stays black.
 
I think those are CCA cables so the copper must have been oxidised.

If it was solid copper it wouldnt have done that.
 
Hi there
if that wire is burned the connector outside your home is also going to be burned (where the black cable joins to the white cable) the best bet is to get Telkom to replace the cable and connectors.
 
The blue device, that you refer to in the photo is called a Gas Arrester. They don't blow into a short, they usually just conduct under over-voltage or explode. If it was short, your line would be dead, totally dead.

The DSLAM port is likely damaged too. Report the line to Telkom.
 
The tech came out today and spend 2 hours fixing the line. Very nice guy I walked with him to the DP in the complex and we searched for extra lines and good copper lines. He joined it to a new line all the way to the main Telkom DP at the corner of the street.

Line stats are better than they ever been actually.
 
cavedog said:
The tech came out today and spend 2 hours fixing the line. Very nice guy I walked with him to the DP in the complex and we searched for extra lines and good copper lines. He joined it to a new line all the way to the main Telkom DP at the corner of the street.

Line stats are better than they ever been actually.
Click to expand...

Very likely that the work he did on the new pair has ensured the joints and jumpers have been done properly. ( Krone blocks everywhere?)
 
daniellgr said:
Very likely that the work he did on the new pair has ensured the joints and jumpers have been done properly. ( Krone blocks everywhere?)
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Yeah plenty Krone Blocks..... Those things are just corroded so badly. He took my line out of those blocks and joined them directly with new K1 crimp terminals.

Had to do it at 2 DPs in the complex and moved my line to another line complex dp to Telkom dp. So worked out well. Line is better than ever.
 
cavedog said:
Yeah plenty Krone Blocks..... Those things are just corroded so badly. He took my line out of those blocks and joined them directly with new K1 crimp terminals.

Had to do it at 2 DPs in the complex and moved my line to another line complex dp to Telkom dp. So worked out well. Line is better than ever.
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Krone blocks were not designed for use in outdoor street boxes, cabinets and DPs. Especially in excessively wet climates. Nothing like a properly twisted joint or a crimped connection. Makes for a reduction in flexibility but if left alone, those joints take many years before they start giving hassles.
 
daniellgr said:
Krone blocks were not designed for use in outdoor street boxes, cabinets and DPs. Especially in excessively wet climates. Nothing like a properly twisted joint or a crimped connection. Makes for a reduction in flexibility but if left alone, those joints take many years before they start giving hassles.
Click to expand...

I can see why they are corroded white you can't even join wires on them. It also does not help the DP boxes are broken and worn out. Fibre glass dp boxes.....

IMG_20161115_115220.jpg
 
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