Line down - Rooihuiskraal North

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Havok86

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Hi all

Does anyone know what is happening with the Telkom line replacement in the Rooihuiskraal area? We have been down since 15th Feb due to cable theft. I know it takes a while to repair the cable but 2 weeks is getting a bit ridiculous. Been calling Telkom on an almost daily basis and have not gotten a straight answer from them. Their story keeps on changing or I get the "We will contact the technician and get back to you" story.

Any information will be much appreciated. Just want to know if I must hang on for a bit longer or look at going wireless.....

Thanks
 
Havok86 said:
Hi all

Does anyone know what is happening with the Telkom line replacement in the Rooihuiskraal area? We have been down since 15th Feb due to cable theft. I know it takes a while to repair the cable but 2 weeks is getting a bit ridiculous. Been calling Telkom on an almost daily basis and have not gotten a straight answer from them. Their story keeps on changing or I get the "We will contact the technician and get back to you" story.

Any information will be much appreciated. Just want to know if I must hang on for a bit longer or look at going wireless.....

Thanks
Click to expand...

Good luck with that man, i was in the same situation and was eventually told telkom will not be replacing cables in my area anymore. so adsl became a pipe dream...
 
@cobusv What area do you stay in?

This is the first time that the line has gone down for more than 2 days in just over a year. There is fibre installed in the area and in our complex but Telkom has no idea that it has been installed. The fibre was installed in Sept-Oct last year but nothing else has happened since then.

Is there any channels that I can use to find out exactly what is going on?
 
I do stay in Rooihuiskraal as well and mine has been down since 9Feb. Everytime I phone or my ISP, they have another story. First waiting for funding, then materials, then another cable has been stolen, then you hear the cable was replaced .... I promise you, if you phone now, they will say ... waiting for materials ..... It has been more than a month they have been waiting for materials. This is pathetic!!!
 
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@rosab where in Rooihuiskraal fo you stay. Our line was repaired last week after I asked for escalation channels. Tech was out to our house to check everything within 24 hours
 
Hi I have a tech onsite now!! Believe it or not :))) They try to get it up now. Does not want to sync, sure they will sort it today.
 
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