Line running slow Mweb?

[TaiwanSilaX]

i guess it all started out abt 2 weeks ago where our area had a few power outages, where our internet speed was slower than normal. i thought it would get better after since there werent any power outages anymore, would this be telkoms prob or mwebs prob? plz help

Thanks in advance

 

[Gtx Gaming]

post your line stats, can be found on your router/modem.

 

[TaiwanSilaX]

Alias Name E5104N2 ADSL Wireless Modem
Uptime 0 0:51:9
Firmware Version RTK V2.1-Eda 4WN2 2.6R
DSP Version 2.9.0.73
Name Servers 196.28.75.200
Default Gateway 41.132.14.1
DSL
Operational Status G992.1, SHOWTIME.(FAST)
Upstream Speed 512 kbps
Downstream Speed 4096 kbps
LAN Configuration
IP Address 192.168.1.1
Subnet Mask 255.255.255.0
DHCP Server Enable
MAC Address 000b2b43d3c4

 

[TaiwanSilaX]

Downstream Upstream
SNR Margin (dB) 9.6 13.0
Attenuation (dB) 17 28
Output Power (dBm) 19 8
Attainable Rate (Kbps) 5112 kbps 932 kbps
Rate (Kbps) 4096 kbps 512 kbps
K (number of bytes in DMT frame) 1 1
R (number of check bytes in RS code word) 0 0
S (RS code word size in DMT frame) 0 0
D (interleaver depth) 1 1
Delay (msec) 0 0
FEC 0 0
CRC 0 0
Total ES 0 0
Total SES 0 0
Total UAS 0 0

 

[Gtx Gaming]

SNR Margin (dB) 9.6 13.0

snr is a bit low , could cause problems, , check another adsl account to make sure.

 

[TaiwanSilaX]

i dont have another account tho do u know what i can do to fix it ?

 

[Gtx Gaming]

http://www.afrihost.com/#2

go get a free 1gb account form afrihost

or 3gb trail from webafrica .

http://www.webafrica.co.za/home/adsl/trial/

 

[TaiwanSilaX]

okay thanks ill try now and then post again

 

[Dosti]

Downstream Upstream
SNR Margin (dB) 9.6 13.0
Attenuation (dB) 17 28
Output Power (dBm) 19 8
Attainable Rate (Kbps) 5112 kbps 932 kbps
Rate (Kbps) 4096 kbps 512 kbps
0

those SNR figures are for the DSL only, irrespective of ISP. never the less Telkom's test account is guest@telkomadsl and password = guest, you will be able to transfer rate(save file) from ftp://ftp-test.telkomadsl.co.za , tx rate is normally assumed to be around 10% of link speed, if 4 meg tx rate will exceed average of 400K. then do same with your ISP set and compare if ISP throttling. If both slow, report fault for line conditions, request techie to line test and ensure no copper conditions or backhaul congestion issues.
Backhaul congestion can be tested for at different times of day/night, sometimes fast, peak periods will slow tx down.

 

[Srack0verflow]

i'm surprised it's even syncing with a snr of 9

 

[TaiwanSilaX]

sorry wats the tx rate?

 

[TaiwanSilaX]

also what do i do when i go onto ftp://ftp-test.telkomadsl.co.za??

 

[heini_ken]

My SNR for upstream is at 1.2dB(for a 1mb line), damn people at telkom won't come and fix it

 

[Jevon]

We just had our lightning struck line fixed not even 6 days ago and now only syncing at 700kb/sec.
There is no line noise at all. Tried everything.

http://i.imgur.com/vGBRyej.png