Line Syncing at 4mpbs, throughput only 0.5-1.5mbps

Ping statistics for 196.2.63.110:
Packets: Sent = 9889, Received = 9315, Lost = 574 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 437ms, Average = 53ms

That includes random disconnects and the like.
 
Telkom tech support can't find a problem either, but a fault has been logged.
 
same problem here the maximum I had was 1m on the 4m line and the ping is so unstable!!
here is my router statistics
ADSL Link Downstream Upstream
Connection Speed 4096 kbps 512 kbps
Line Attenuation 15.5 db 26.5 db
Noise Margin 21.5 db 12 db
 
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