Linksys, Telkom and ISP : Which is broken ?

W

WireWire

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Good day ladies and gentlemen,

My setup :
Linksys/Cisco WAG54G2 router
Telkom 4Mb ADSL line
ISP : WebAfrica
Type of Account : 1Mb local only bandwidth account

When I try to connect to both my ISP account and Telkom`s guest account, my router is displaying the following :

====================
Thu, 1970-01-01 19:20:34 - Connecting PPPoE socket: 00:00:00:00:00:00 0000 0x81088
Thu, 1970-01-01 19:20:34 - Couldn't get channel number: Unknown error 107
Thu, 1970-01-01 19:20:34 - Doing disconnect
Thu, 1970-01-01 19:20:34 - sendto returned:
Thu, 1970-01-01 19:20:34 - Exit.
Thu, 1970-01-01 19:20:36 - Plugin pppoe loaded.
Thu, 1970-01-01 19:20:36 - PPPoE Plugin Initialized
Thu, 1970-01-01 19:20:36 - Plugin pppoe called.
Thu, 1970-01-01 19:20:36 - Bad device name: escape (Unknown error 19)
Thu, 1970-01-01 19:20:36 - Bad device name: multilink (Unknown error 19)
Thu, 1970-01-01 19:20:36 - Bad device name: local (Unknown error 19)
Thu, 1970-01-01 19:20:36 - Bad device name: sync (Unknown error 19)
Thu, 1970-01-01 19:20:36 - Bad device name: vj (Unknown error 19)
Thu, 1970-01-01 19:20:36 - pppd 2.4.1 started by root, uid 0
Thu, 1970-01-01 19:20:36 - setting line discipline hook
Thu, 1970-01-01 19:20:36 - Sending PADI
Thu, 1970-01-01 19:20:37 - Sending PADI 1...
Thu, 1970-01-01 19:20:39 - Sending PADI 2...
Thu, 1970-01-01 19:20:43 - Sending PADI 3...
Thu, 1970-01-01 19:20:51 - Sending PADI 4...
Thu, 1970-01-01 19:21:07 - Restart adsl...
Thu, 1970-01-01 19:21:07 - Connecting PPPoE socket: 00:00:00:00:00:00 0000 0x81088
Thu, 1970-01-01 19:21:07 - Couldn't get channel number: Unknown error 107
Thu, 1970-01-01 19:21:07 - Doing disconnect
Thu, 1970-01-01 19:21:07 - Exit.
=========================

WebAfrica tech support verified the settings on the router are correct, Telkom say they can see my line connected, and the DSL linklight on the router shows this, but I am unable to connect.

A Telkom chap was here earlier on and tested the wiring and said all is fine between the router and the Kron block, yet still no connection.

I have placed another Cisco/Linksys router on this ADSL point, and no connection. It works fine on the other ADSL line I have.

Does anyone have any ideas as to what on earth is going on here ?

Many thanks.
 
have same problem and found when restarting router and speaking to someone on the phone it connects most times if i dont it wont and do same as you

its telkoms fault thats all i can say
 
Can't remember all the settings right now but had a similar problem with a Billion router.

It seems like certain routers on certain exchanges does not handle the auto negotiation for settings too well. Force your router to use ADSL1 and also force it to G.Dmt wich is the ADSL1 technology used originally by Telkom.

But to be honoust I sacked all my Linksys routers long ago already due to their tendency to disconnect and refusing to reconnect...

Hope this helps
 
Thank you for your replies.

How do I change the settings for my routers, I do not see these options anywhere on the router web interface for it.

Cisco/Linksys Wireless ADSL2+ Gateway WAG54G2
 
Nope...there`s nothing of the sort under any of the menu items I can see.
 
OK I tried changing those settings and it made no difference.

I put a Sitecom router on the line and got no connection either.
 
It's pretty clear that your router can't establish a PPPOE connection which places the blame squarely on Telkom and NOT your ISP.
 
Any chance you're in Claremont or surrounds? My normally perfect connection has been giving similar error messages - according to Telkom and other forum posts here there is/has been a problem with the exchange in the area.
 
I`m in Joburg, Rivonia

What grates me is that Telkom have sent me two SMS`s in the last two days advising that the issue has been resolved.

There is no coomunication between their technical staff and the support desk....major issue :(

Oh well, the fault was reported 4 days ago, maybe its too much to expect for themto sort it out so soon.
 
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