Lip service?

I had some (slow) responses from them when I needed some help.

I guess CellC's commitment to the forum as an avenue of customer service has changed?

As part of their official duties, the rep would only have x amount of time allocated to MyBB.

Like most call centres, they're probably understaffed...
 
igi said:
Hi all
please be honest, did the representative that is lurking here
ever helped any body or is it just lip service?
:)
Click to expand...


Hi igi

It's unfortunate you have to ask. :cry:

Please PM me anytime you require assistance. I'm at your service.

Regards
Cell C | DM
 
Cell_C said:
Hi igi

It's unfortunate you have to ask. :cry:

Please PM me anytime you require assistance. I'm at your service.
Regards
Cell C | DM
Click to expand...

ok I will give you another chance
looks like you forgot about my problem. cell-c technical department came to my place to test the signal,
they said I am between 2 towers that's why my signal keep on bouncing between the 2-tower(not the lord of the rings) but 2 cell-c towers.
that was 3-months ago, not a bip since then
regards
disillusioned customer
:)
 
igi said:
ok I will give you another chance
looks like you forgot about my problem. cell-c technical department came to my place to test the signal,
they said I am between 2 towers that's why my signal keep on bouncing between the 2-tower(not the lord of the rings) but 2 cell-c towers.
that was 3-months ago, not a bip since then
regards
disillusioned customer
:)
Click to expand...

Hi igi


Do you perhaps have the reference number by any chance. I would like to follow up on it, and escalate further.

Regards
Cell C | DM
 
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