I have a 4Mbps line for many years. Over the past two months it started to degrade to such an extent that I'm often unable to do a speedtest. Afterhours the line is unusable and I get worse than dialup speed. I have logged several calls with Telkom and currently have one open (17ATK270811) and povided them with the speedtest results from various days and times. Sadly they are not doing anything to resolve the problem.
I guess the only thing is to get enough of us to make our results public and then if we're lucky we might get them to do something. My modem sync speed and quality is excellent. Latency is good and I have no line errors or packet loss, but download throughput is shocking most of the time (below 300kps). Upload speed is not a problem and test at 0.4Mbps most of the time
I guess the only thing is to get enough of us to make our results public and then if we're lucky we might get them to do something. My modem sync speed and quality is excellent. Latency is good and I have no line errors or packet loss, but download throughput is shocking most of the time (below 300kps). Upload speed is not a problem and test at 0.4Mbps most of the time