Logitech Customer Support

[c10n3d_0r6]

Hi

I have a Logitech S510 wireless keyboard and mouse combo. The keyboard has just started giving all sorts of problems and I was wondering if anyone here knew an email address or contact number of a Logitech branch here in South Africa.

Any help would be greatly appreciated.
Thanks in advanced.

 

[wizzard]

Not sure about logitech contact details, you can try www.logitech.co.za and check out their email addresses they have there.

I do know when I had problems with my keyboard before they told me to contact my local Rectron to deal with the warranty (www.rectron.co.za)

Hope that helps

 

[thisgeek]

One of the batteries for my Logitech G7 mouse died awhile back. I just logged a call with Logitech, who then arranged a replacement. They gave me an MX Revolution instead.

It was a bit of a schlep to do all this, as they wanted photos of the mouse etc with the reference number, and then proof that I destroyed the mouse etc...

It was a very painful process, but I did end up with an (almost) free brand new mouse. I say almost, because I had to pay to mail the receiver and remaining battery back to them in Germany, but it wasn't much.

 

[c10n3d_0r6]

The problem is I bought it in the UAE. It is still under warranty so I hope I can get it repaired here.
Was that a South African number by any chance?

 

[thisgeek]

If I remember correctly I just logged a call via the web. They shouldn't have a problem with where you bought it.

 

[c10n3d_0r6]

If I remember correctly I just logged a call via the web. They shouldn't have a problem with where you bought it.

This is a bit of a stupid question but how do you log a call on the web? I looked on the site but couldn't find out how to do it

 

[thisgeek]

http://www.logitech.co.za - Go to support, then Get Support under 'Troubleshooting'.. then 'Ask a question'.

This link might be quicker. http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/entry.php?&cl=za,en

 

[c10n3d_0r6]

Umm...how long did it take before they replied to you....I put mine in about 2 days ago.

 

[thisgeek]

I can't remember, but I think it was a couple of days.

 

[ld13]

Toll-Free Support Line: 0800 981 089
Logitech SA CC: 011 4351024