Hi all,
Wonder if there is any channel I can contact with regards to signal in my area being down once every 2 weeks or so for days at a time? Miraculously just reappearing.
Normally, I have really decent signal. Huawei B315 router with Pyonting OMNI external. 3 bars on router front, and 4 inside web UI. Stable for days at a time, sometimes weeks. Pings in the low 10's.
However, on the odd occasion, like this weekend signal disappears Friday night. Completely. Red light on router. I have router set to Auto for band, and External for antenna(or internal for testing). Nothing changes by setting to 1800, 2300, 2g or 3g.
If I take router in car since its got that battery pack on it, I get up the road to a higher elevation and it finds signal and works perfectly. Normally it works perfectly at my house.
So, on phoning Telkom numerous times, they consistently don't understand me being able to use my brain to test it that its fine. They insist I take the device in for a simswap. I've done that once now before just to humor them. Device works perfectly in the shop. Swapped the sim, and still the same behavior persists on the odd occasion.
They also insist that there is no outage or maintenance being performed to their knowledge when I do phone in.
Anyone got any recommendations?
Wonder if there is any channel I can contact with regards to signal in my area being down once every 2 weeks or so for days at a time? Miraculously just reappearing.
Normally, I have really decent signal. Huawei B315 router with Pyonting OMNI external. 3 bars on router front, and 4 inside web UI. Stable for days at a time, sometimes weeks. Pings in the low 10's.
However, on the odd occasion, like this weekend signal disappears Friday night. Completely. Red light on router. I have router set to Auto for band, and External for antenna(or internal for testing). Nothing changes by setting to 1800, 2300, 2g or 3g.
If I take router in car since its got that battery pack on it, I get up the road to a higher elevation and it finds signal and works perfectly. Normally it works perfectly at my house.
So, on phoning Telkom numerous times, they consistently don't understand me being able to use my brain to test it that its fine. They insist I take the device in for a simswap. I've done that once now before just to humor them. Device works perfectly in the shop. Swapped the sim, and still the same behavior persists on the odd occasion.
They also insist that there is no outage or maintenance being performed to their knowledge when I do phone in.
Anyone got any recommendations?
