Mac Mail broken on Telkom Mobile LTE

greg0205

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I thought long and hard about where to post this and here seems the best place.

I just switched to TM LTE... Got a Huawei B593 router and lots of data and generally I'm loving it, well, except for one tiny little thing. Since I switched, my mail is broken. I can't send or receive a thing, unless I log onto a web interface.
I've checked mail on my old TM 3G sim and it works fine. I've also checked it on my Afrihost account and with a WiFi hotspot on my phone which is on the cell c network... Again, no problem at all. Oh, and it's not just Mac Mail, I've tried Airmail, Sparrow and Unibox with no luck at all.
Anyone else experiencing this and if you are, have you fixed it and how?
 
What is your mail servers? Are you getting any error messages?

Apple's iCloud mail and Gmail with no error messages... Just looks like the accounts are offline with no way of taking them online when I connect to the LTE network. Again, no issues at all on 3G. Checked router settings and they seem fine as well... Perplexing indeed.

EDIT: Mail's not working on my phone when I'm on WiFi either and now it also looks like Notes aren't syncing???
 
Are you saying that the same router works on 3G SIM and (with the same settings) doesn't work on new LTE enabled SIM?
 
Are you saying that the same router works on 3G SIM and (with the same settings) doesn't work on new LTE enabled SIM?

Nope. Different router and I'm beginning to think that's where the problem probably is.
 
Nope. Different router and I'm beginning to think that's where the problem probably is.
On the router look at:
- Subnet IP and netmask settings
- firewall settings

If both routers are on your LAN simultaneously, enable DHCP only on one router, disable on the other.

On devices receiving feed look at default gateway settings, DHCP and how it is resolved when connection is established.
 
On the router look at:
- Subnet IP and netmask settings
- firewall settings

If both routers are on your LAN simultaneously, enable DHCP only on one router, disable on the other.

On devices receiving feed look at default gateway settings, DHCP and how it is resolved when connection is established.

Will do... Just as soon as Eskom get the power back on in North Riding... Eish!
 
try setting your firewall setting on the LTE router to low.
 
Thanks everyone... Firewall was the problem.
 
Thanks everyone... Firewall was the problem.

Interesting ...... I had no issues pertaining to iCloud email, but could not get access to my son's xbox live account. Set the firewall to medium and it worked ....
 
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