MacBook Air Trackpad Issue

[SiR_BP]

Hi all,

This evening, noticed this weird issue with the trackpad on my MBA. The "physical click" is no longer there, if I press down on the pad, I don't "feel" the click any longer, so for example, I can't drag and drop something. I can still "tap to click" to select something on the screen.

Anybody with an idea if it's a setting I can check or should I go to the iStore for them to check the machine?

 

[SauRoNZA]

There is an option to enable Tap to Click be Haptic feedback under System Preferences > Trackpad.

But if that doesn’t do anything like the haptics have failed.

How to use the Force Touch trackpad - Apple Support

Learn about the Force Touch trackpad, its features, and how to use it.

support.apple.com

 

[SiR_BP]

There is an option to enable Tap to Click be Haptic feedback under System Preferences > Trackpad.

But if that doesn’t do anything like the haptics have failed.

How to use the Force Touch trackpad - Apple Support

Learn about the Force Touch trackpad, its features, and how to use it.

support.apple.com

Thanks @SauRoNZA

Checked the settings and its enabled. Almost feels like the actual trackpad it "broken". Can't click/use it to resize windows or move files around

 

[SauRoNZA]

Thanks @SauRoNZA

Checked the settings and its enabled. Almost feels like the actual trackpad it "broken". Can't click/use it to resize windows or move files around

Try turning it off, reboot and then turn it back on.

But yeah I’ve two cases of this happen, once on a MacBook, once on an external trackpad.

The haptic feedback needs power to fake the click so I suspect something happens with the wiring that makes it stop working.

 

[SiR_BP]

Try turning it off, reboot and then turn it back on.

But yeah I’ve two cases of this happen, once on a MacBook, once on an external trackpad.

The haptic feedback needs power to fake the click so I suspect something happens with the wiring that makes it stop working.

You have to take the machines in to have them fixed?

 

[SauRoNZA]

You have to take the machines in to have them fixed?

Yup it’s a full replacement.

And if it’s not under warranty still probably not worth it.

 

[Cassady]

That, or a swollen battery... What year/model is the MBA?

 

[SiR_BP]

2020 M1 model bought it last year November, will take it to the iStore tomorrow

 

[bwana]

That, or a swollen battery... What year/model is the MBA?

Yep - one indication of a swollen battery is the loss of the trackpad "click"

 

[nulkoel]

Good luck! It happened to mine, not under warranty. It wasn't the battery and the quote to replace the trackpad felt a little rough at the time. Since it was a secondary machine I just learned to live without it. The good news is that it started working again, but after quite some time. No wonder they call it a magic trackpad.

 

[SiR_BP]

Thank goodness mines still under warranty

 

[SiR_BP]

Just got back from the iStore, trackpad is operational again. Guy done a "hard" (Control + Command +Touch ID sensor) reboot and the "click" was back... I just done a normal shutdown/reboot last night.

Guy said it was probably a software glitch that controls the trackpad that caused the issue as the diagnostics checks came back all clear.

 

[nulkoel]

Lucky! That's great news

 

[SiR_BP]

Lucky! That's great news

Yeah was surprised when he gave the machine back to test, thought be wanted me to enter my password

 

[SauRoNZA]

Just got back from the iStore, trackpad is operational again. Guy done a "hard" (Control + Command +Touch ID sensor) reboot and the "click" was back... I just done a normal shutdown/reboot last night.

Guy said it was probably a software glitch that controls the trackpad that caused the issue as the diagnostics checks came back all clear.

Aaah interesting new M1 combo I didn’t know about.

Many of those coming out of the woodwork.