Flanders
Honorary Master
- Joined
- Nov 20, 2003
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Hi, I'm hoping there's an expert out there who can help me with this.
I'm using Oulook Express 6 (the one from Office 2000) and I've run into a major problem. Yesterday my email started acting up. It would start to receive up to a certain point and then just stop with a general error (an unknown error has occured). It did this every time and bombed out at the same point although I can send mail with no problem. I logged on to webmail to see if there was a large email causing problems but it wasn't the case. I deleted the items on webmail and sent a test email to myself but the problem persists.
I searched a tech forum and found a thread explaining that if your inbox becomes too big you may experience this exact problem. I'm reluctant to archive because I often need to quick reference old emails so as an alterantive it said to copy your inbox to a new outlook folder called, say, 'old inbox' and then delete the messages in inbox. That, according to them, should fix it. I did this, being very careful to copy and not cut my inbox contents. While the contents were copying to the new folder, Outlook crashed.
When I opened Outlook again, my inbox was EMPTY and a large portion of the copied files in the new folder (the last year's worth of email) is gone. This is a big @#*%ing disaster for me. To top it off, my email still won't receive. Other people using the same mail server don't have problems so I'm sure it's a problem on my side.
One other very strange thing that has been happening is that since a few days ago, every time I clicked on a new/unread email, it would cause MS Office setup to start running as though I was running it off the CD!? I had to cancel it every time but if I let it run it would just tell me it's unable to locate the CD.
1. Is there a way to retrieve the mysteriously vanished inbox content?
2. Can anyone possibly tell me why Outlook isn't receiving?
3. What is up with this Office setup running when I click an unread email?!
Any help would be much appreciated.
I'm using Oulook Express 6 (the one from Office 2000) and I've run into a major problem. Yesterday my email started acting up. It would start to receive up to a certain point and then just stop with a general error (an unknown error has occured). It did this every time and bombed out at the same point although I can send mail with no problem. I logged on to webmail to see if there was a large email causing problems but it wasn't the case. I deleted the items on webmail and sent a test email to myself but the problem persists.
I searched a tech forum and found a thread explaining that if your inbox becomes too big you may experience this exact problem. I'm reluctant to archive because I often need to quick reference old emails so as an alterantive it said to copy your inbox to a new outlook folder called, say, 'old inbox' and then delete the messages in inbox. That, according to them, should fix it. I did this, being very careful to copy and not cut my inbox contents. While the contents were copying to the new folder, Outlook crashed.
When I opened Outlook again, my inbox was EMPTY and a large portion of the copied files in the new folder (the last year's worth of email) is gone. This is a big @#*%ing disaster for me. To top it off, my email still won't receive. Other people using the same mail server don't have problems so I'm sure it's a problem on my side.
One other very strange thing that has been happening is that since a few days ago, every time I clicked on a new/unread email, it would cause MS Office setup to start running as though I was running it off the CD!? I had to cancel it every time but if I let it run it would just tell me it's unable to locate the CD.
1. Is there a way to retrieve the mysteriously vanished inbox content?
2. Can anyone possibly tell me why Outlook isn't receiving?
3. What is up with this Office setup running when I click an unread email?!
Any help would be much appreciated.
