Massive Latency issue for the last week

Aurin

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Good Evening Internet Guru's

I was wondering if anyone could confirm some infrastructure problems anywhere else in the country this particular week.

I have been sitting with close to 550ms+ ping on international servers. My wow account has been going haywire as I am use to getting around 170ms. I'm currently with telkom uncapped and I actually (Funny enough) get decent ping from them. Now I looked at my "soft cap" from my uncapped account which the call centre confirmed that I am not throttled. Pingtest revealed basically no packet loss and 1ms jitter to JHB on telkom.

However both my axxess and afrihost account popped me 300ms+ to JHB from Cape Town. 300 LOCAL PING! :O (I am assuming this has to do with them sharing MtN.) With telkom coming in at 60ms, but my in game latency is still redonculous. Heroes of the storm is practically unplayable. I checked with the blizzard servers and they seem to be fine. had a crack at Zenimax as well with elder scrolls , also insane pings.

Trace route went dead after 8th hop. (See below trace to heroes of the storm euro server)

Thanks in advance if anyone knows what is going on, I am in Burgundy Estate in cape town, 4mb line with telkom as my Primary service Provider. Would just like to know if this is my problem , or if it's something out of my control


Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms 1 ms 1 ms login.router [10.0.0.2]
2 * * * Request timed out.
3 24 ms 22 ms 21 ms wbs-ip-hsll-2-gi4-0-0-vl102.telkom-ipnet.co.za [105.226.0.21]
4 23 ms 21 ms 21 ms ipc-2-up.south.dsl.telkomsa.net [105.226.0.22]
5 21 ms 20 ms 22 ms ipc-aggr-2.south.dsl.telkomsa.net [105.226.0.57]
6 22 ms 22 ms 21 ms 165.165.214.213
7 316 ms 314 ms 317 ms ams-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.90]
8 317 ms * 317 ms 80.249.208.73
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
I have massive lag in heros of the storm on telkom LTE but when i switched to mtn 3g it was fine. A friend of mine has also been having massive ping in heros on telkom adsl uncapped. Something is definitely going wrong
 
Having the same issue with telkom seems mostly international is affected
I cant play Diablo 3 at all pings from 500-2000ms the whole time.
 
Same issue, Telkom.. Since Monday HOTS has been unplayable @ 500+ms
 
Have you logged a call with telkom? I had two incidents where my latency was 300+ and on both occasions they Telkom techie were able to fix the issue. His response was "my line seems to be getting moisture" but since then I have not had an issue.
 
Exact same problem. But after restarting the modem at last night seems to fix the issue.
 
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