Massive trouble at Telkom

Iwojima said:
Even more so when you consider that management in these sorts of situations often protects its own, leading to more
"do-ers" being retrenched.

This is precisely why I take the more cautious approach to Eskom's staff numbers. Everyone seems to be claiming their staff numbers are inflated (which they are of course), but should they commit to reduce by say 10 000...who can guarantee that only the "dead wood" would be affected?
Click to expand...
Exactly, unfortunately it will be left to the same management to decide who stays and who leaves, we have to trust them to do the right thing.
 
Classic case of a company who thought it was in the telephone business and found out too late it was in the communications business. It ought to have been a leader in the mobile communications space, but instead tried to protect its uneconomically priced business, delivering excessive profits, for too long and has missed the boat. I'm sure it has lost any competitive skill edge it might have had and has not the financial muscle to regain the business lost. I hope it will not become a bottomless pit like most of the other SOEs, into which taxpayers' money will be dumped, driving the economy further into the pit !
 
thechamp said:
Exactly, unfortunately it will be left to the same management to decide who stays and who leaves, we have to trust them to do the right thing.
Click to expand...
Trust them to do the right thing?? We need more than trust. We need hands on very able management and technical skills, with educated responsible Union contribution all unburdened by incompetent political interference.
 
This is real worrying? Our complex is allowing Open serve {Telkom} to install Fibre in each unit, been promised since last year October, we still waiting? Perhaps another ISP is the way to go!
 
I am sure the job cuts are linked to the ADSL decline experienced in the organisation. It is interesting though that head count cuts are so large. In previous retrenchments many of the posts related to ADSL and fixedline was outsourced.
 
Solitude said:
Before fibre was in our area I had to cancel my ADSL because of Telkom incompetence. I could not get a techie to fix my line. Was without ADSL for months. I kept opening a ticket and Telkom kept closing it without anyone contacting me or anyone coming to fix the problem. I was so angry. So back then I had to make use of 3G instead of ADSL and I vowed to never make use of Telkom again.

Then my parents retired and moved from one town to another. They had so much trouble cancelling their ADSL that even though they have Openserve fibre available in their area my dad refuses to sign up.

I can just imagine how many people there are like us who were mistreated by Telkom who will never make use of Telkom again.

It's their own doing.
Click to expand...

The problem with Telkom is that it is a bureaucratic red tape ridden mess,the left hand doesn't know what the right hand is doing!

Always some "system error" to blame for these types of occurrences.They should scrap their stupid complicated "systems" which are anyway half of the time offline for something more streamlined.

And if they want to stop bleeding fixed line customers then roll out fibre everywhere in stead of just JHB/Durban/CT in the richer neighborhoods. incompetent morons can't think that way though,they would rather focus on mobile!
 
Remember Telkom, when I had issues when your call centre took ages to answer?
Remember Telkom , when I had issues with my line your first response was if the fault is found not to be Telkom I must pay a penalty?
Remember Telkom, when I asked for Fibre and you kept delaying?
Remember Telkom, when we all asked for naked ADSL but you still charged 2 fees for having one line?

Vuma came and replaced you were I live. Been a year and I don`t miss you.
 
So this answers the question of whether Telkom could survive without its monopoly..
 
grok said:
So this answers the question of whether Telkom could survive without its monopoly..
Click to expand...

It could if it had proper management,in the days of Pinky Moholi Telkom was doing forward and innovative thinking and improving while securing it's future.

Sipho on the other hand just sat there and made wrong incompetent decisions.He lacked vision and foresight,bet all it's fortunes on mobile instead of fixing it's core business and securing it's future.
 
Last edited:
Telkom has been shooting themselves in the foot by not upgrading their adsl infrastructure to vdsl and adjusting prices to be more in line with the fibre operators. I doubt whether the average consumer cares about the last mile technology (copper/fibre/lte) bringing internet access into their homes, they do however care about cost and speed. Adsl, especially at 2 or 4 Mbps speeds simply cost too much when compared to LTE data solutions.
 
Marius Flash said:
This is real worrying? Our complex is allowing Open serve {Telkom} to install Fibre in each unit, been promised since last year October, we still waiting? Perhaps another ISP is the way to go!
Click to expand...

Telkom mostly uses sub-contractors to do the installation.
 
Going the same direction as all the other state owned companies
 
DarkDragon said:
Trying to convert as many people to fibre and mobile. They giving away free SIM cards with 1GB of data if you Port over to them.
Click to expand...
They don't want people to covert to fibre because fibre gives customers to choose another ISP, they want them on their LTE that way they'll take all the money and lock customers for 24 months
 
LazyLion said:
The latest strategy from Telkom is to call you and tell you that your copper phone lines are due to be cancelled.
So you ask what other offers are available, and they tell you the offers, so you ask them to send you the sign-up forms. But then you receive nothing... Then at the end of the month you get another phone call to tell you that your copper lines are due to be cancelled... repeat Ad Nauseam....
Click to expand...
Oddly enough, I experienced the opposite. I was contacted about the copper phone line, agreed to the basic wireless phone package and received the new phone within a week. It's installed and working. And no, I do not get any commission from Telkom ;). I have fibre with another company.
 
grok said:
So this answers the question of whether Telkom could survive without its monopoly..
Click to expand...

and the answer is - yes it can and it has.

The other question is, why hasn't a single other company rolled out their own copper network?

Crickets...
 
theratman said:
Not sure if you're blaming the workers or telkom? Can't blame the workers for not upskilling, that's the businesses responsibility imo.
Click to expand...

Thats commie bull if you ask me ... companies do not care about workers .. period .. if you want to progress / secure your job, you identify the trend in your industry and skill accordingly. If your company promotes educating / upskilling, then get stuck in .. if not .. you save some money and do a course and put it in your CV pack.

How many companies have upskilled workers to see them move to better jobs at other companies .. many ...

The attitude that companies owe you something, is exactly whats wrong with the mentality in this country
 
Jofran said:
Trust them to do the right thing?? We need more than trust. We need hands on very able management and technical skills, with educated responsible Union contribution all unburdened by incompetent political interference.
Click to expand...
I think you have the wrong end of the stick. I agree with you but I was making a very different point there.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X