Massive trouble at Telkom

[e4et]

And Sipho will probably get another 23 bar bonus this year.

 

[Deandbn]

I have a Telkom fibre connection that works consistently and well however I must say that generally all South African SOE's are in one helluva bankrupt mess.

 

[Big Sub-Zero]

South Africa is a very sad and a funny place to be... A company making billions of rands in annual profits is reducing its workforce whereas the other company which is also state owned and running massive loses in the region of R20bn annually get to keep all their bloated workforce. Welcome to the stories that defines our continent Africa...

 

[Stokstert]

When our area got fibre, Huawei installed the overhead lines and connector boxes (not sure about the terminology) and it was decently/professionally installed and working . Then came Telkom and removed it and re-did the job, who knows why.
What a disaster. Lines hanging down halfway to ground level and the connector boxes tied with tie-straps to the telephone poles. Loose cables all over, just shoddy workmanship..
When I asked them why they did not tidy up the installations, I got the answer that it was the job of another team and was never done.

 

[quovadis]

When our area got fibre, Huawei installed the overhead lines and connector boxes (not sure about the terminology) and it was decently/professionally installed and working . Then came Telkom and removed it and re-did the job, who knows why.
What a disaster. Lines hanging down halfway to ground level and the connector boxes tied with tie-straps to the telephone poles. Loose cables all over, just shoddy workmanship..
When I asked them why they did not tidy up the installations, I got the answer that it was the job of another team and was never done.

We were fortunate enough to have GIO do the work - all neat and underground using some existing and some new reticulation.

 

[ponder]

Telkom has basically been retrenching customers for the last few years. For every landline (and ADSL) customer that they cut off, how many actually go back to Telkom for a replacement product? Based on these results it would appear that very few do.

Yeah, it's like they don't give a fsck.

 

[Edray]

Trying to convert as many people to fibre and mobile. They giving away free SIM cards with 1GB of data if you Port over to them.

Then they treat you like you're an undesirable creature.

 

[zork]

And that is a management blunder for failing to retain customers yet it is the poor workers who pays the price.

Those 'poor' workers are also useless, rude and unhelpful.