Massive Vodacom data bill in the last 2 weeks

[tniland]

Hi everyone. The issue isn't resolved yet, but I have a much better idea of what's going now.

Seems that 95% of the data usage is attributable to uploads (thanks VodacomData) so I'm convinced he has a virus of sorts.

Why his limit wasn't reached or why he wasn't at least notified, I'm not sure. We're going to take this up with Vodacom and see what happens.

Thanks for all the help and suggestions.

 

[crashi]

Wow thats enormous. I'll stick to my prepaid sim for data. Surely Vodacom must have some sort of credit limit in place

 

[skillet]

NOOOOOOO!!! Just got my Vodacom bill!! Something is REALLY wrong!! R2400 for one data session!! And this at 8PM! I don't even have a 3G modem and only use vodacom data for receiving emails on my phone! And no, I was not roaming, roaming not even activated. Can this be a error at Vodacom? What did your friend manage to sort out with Vodacom in the end? It is not R18k, but it is more than that to me! :-((( HELP!

 

[Fader4]

if you absolutely have to use 3g at least use prepaid data bundles.

 

[kingrob]

I agree, the safest way is to have a prepaid sim in your router/modem.

No nasty surprises at the end of the month.

 

[VodacomData]

NOOOOOOO!!! Just got my Vodacom bill!! Something is REALLY wrong!! R2400 for one data session!! And this at 8PM! I don't even have a 3G modem and only use vodacom data for receiving emails on my phone! And no, I was not roaming, roaming not even activated. Can this be a error at Vodacom? What did your friend manage to sort out with Vodacom in the end? It is not R18k, but it is more than that to me! :-((( HELP!

Hi , please send me the number so i can check the session. We dont have access to URL's or IP addresses but will be able to tell you if it is more uploads that occurred etc.

 

[BarnettE]

NOOOOOOO!!! Just got my Vodacom bill!! Something is REALLY wrong!! R2400 for one data session!! And this at 8PM! I don't even have a 3G modem and only use vodacom data for receiving emails on my phone! And no, I was not roaming, roaming not even activated. Can this be a error at Vodacom?

Considering all the people being fraudulently charged for WASP services, I will not at all be surprised if Vodacom make some "mistakes" in their favor...

 

[VodacomData]

NOOOOOOO!!! Just got my Vodacom bill!! Something is REALLY wrong!! R2400 for one data session!! And this at 8PM! I don't even have a 3G modem and only use vodacom data for receiving emails on my phone! And no, I was not roaming, roaming not even activated. Can this be a error at Vodacom? What did your friend manage to sort out with Vodacom in the end? It is not R18k, but it is more than that to me! :-((( HELP!

Just replied to your pm