Mobile networks seeing significant decrease in voice revenue

[Daniel Puchert]

South Africans saying goodbye to phone calls

Voice service revenue earned by mobile networks in South Africa in 2020 is expected to halve in value by 2028.

This is according to the latest Voice Services and UC&C report from research and advisory firm BMI TechKnowledge (BMIT), which shows that revenue from the service has decreased by more than R14 billion in the last four years.

 

[deweyzeph]

Mobile networks are nothing more than wireless ISPs these days, with a bit of loansharking thrown in for good measure.

 

[Bliksis]

Aaaw. They must be suffering.

 

[TheMightyQuin]

Who calls anymore? And if you do, WA FTW...

 

[TheMightyQuin]

Aaaw. They must be suffering.

Indeed...fuggem.

 

[Bliksis]

Who calls anymore? And if you do, WA FTW...

I call when I need to contact a business or someone's office number

 

[Lupus]

I call when I need to contact a business or someone's office number

Look I don't want more insurance, just leave me alone

 

[deweyzeph]

I call when I need to contact a business or someone's office number

Me too, but I mostly use my VOIP account to call businesses, like my dentist, doctor, etc. It's way cheaper.

 

[Lupus]

Me too, but I mostly use my VOIP account to call businesses, like my dentist, doctor, etc. It's way cheaper.

You call your dentist?? Why???

 

[Bliksis]

Me too, but I mostly use my VOIP account to call businesses, like my dentist, doctor, etc. It's way cheaper.

I have millions of free minutes so cost is not a problem.

 

[deweyzeph]

You call your dentist?? Why???

Their psychic abilities are crap.

 

[Lupus]

Their psychic abilities are crap.

But online service?

 

[deweyzeph]

But online service?

They're old school. You still have to call the receptionist to make an appointment.

 

[Lupus]

They're old school. You still have to call the receptionist to make an appointment.

Oh wow, so like 2010

 

[Hemi300c]

Good, to me they no better than dstv.

 

[rh1]

You call your dentist?? Why???

Agree, I am on whatsapp with my dentist, arrange appointments etc via whatsapp.

 

[Stephan Maritz]

Agree, I am on whatsapp with my dentist, arrange appointments etc via whatsapp.

That is my preference also, but telephone calls usually usually gets much quicker response.

A ringing phone probably takes priority over an email or WhatsApp.

 

[Bliksis]

South Africans saying goodbye to phone calls.

Ok.

 

[deweyzeph]

That is my preference also, but telephone calls usually usually gets much quicker response.

A ringing phone probably takes priority over an email or WhatsApp.

100%. Trying to book an appointment via email usually results in a 20 email thread while you go back and forth with the receptionist about when they're available, and then when you're available, and then that time is not available, etc, etc. A quick 3 minute phone call resolves it immediately.

 

[Lupus]

That is my preference also, but telephone calls usually usually gets much quicker response.

A ringing phone probably takes priority over an email or WhatsApp.

Cause they are looking at it like wtaf is it doing???
I mean my light on my desk phone has been blinking since Jan 2024.