MoBo USB problem

[11masoodt]

any info will be highly appreciated,

i bought a new motherboard
and it switches on and what what, but my usb ports dont work when i put any thing inside them, pls advise me on what might be the problem and how to fix it
thanks

 

[cyberarmy]

USB ports at the back of your PC or in the front? All of them?

 

[11masoodt]

all

 

[cyberarmy]

So how many different USB devices have you tried? What version of Windows are you running? Have you installed all the drivers provided by Gigabyte CD/DVD?

Click on start, control panel, system, hardware, device manager. Click on Universal Serial Bus Controller and tell me what can you see under this option.

 

[11masoodt]

dude, nothing wants to work, not even my keyboard so i cant log in

 

[cyberarmy]

I see, and you don't have a spare PS/2 keyboard? Have you tried clear CMOS?

 

[11masoodt]

yes i have used another PS/2 keyboard. pls tell me how to clear CMOS

 

[cyberarmy]

You need to read your Motherboard manual to find out how to perform clear CMOS on your motherboard.

 

[11masoodt]

ok

 

[11masoodt]

yeah, but i'd have to use my keyboard which doesn't work because my usb ports dont work

 

[cyberarmy]

You don't need to switch on your PC to clear CMOS, so no need for keyboard. Secondly you said you has a PS/2 keyboard, you can always use that keyboard on your new MB.

 

[bekdik]

More than likely USB isn't enabled in BIOS - use ps2 kbd and MB manual to enable usb ports.

 

[11masoodt]

thanks guys, that helped

 

[cyberarmy]

Good to know! Enjoy your new motherboard.