LCBXX
Honorary Master
If you buy data, lets say 2-Gigs, why on earth does it expire after 30 days?? Who came up with this condition? I remember it used to be the case with Voice-Airtime as well in the beginning, yet that was silently abolished. If I pay an ISP for 2-Gigs of data, I should be able to use it at my leisure, over 6 months if I like. I paid for it, didn't I?
I am unable to comprehend the logic different providers use when selling broadband data and having spoken to mates and colleagues who've used DSL/3G/Wireless, in specifically European countries, I'm starting to think more and more that SA's providers are scamsters, albeit with a legal twist to it.
In European countries, purchased data is valid for as long as it's available. They do have clauses where the data does expire if left unused for 12 months or so, but in this country the data expires weather you use it non-stop or not!
I'm imagining stuff like Petrol/Diesel falling under the same banner - You fill up for R450 at Engen and after 30 days, regardless weather you have 45 or 5 liters left, the remaining fuel evaporates! This currently happens with data, unless you use Virgin Mobile or pay-as-you-use packages, but the latter is like paying R15/liter petrol and having the pump constantly filling you as you drive.
If someone from Telkom/SAIX, MTN, CellC, Vodacom, Sentech or IBurst can give me a valid explanation for this bizarre 30-day Data Expiration condition, I'd gladly shut up and never complain about data being too expensive. Yes, I know that if I don't like it, you'll say that I'm more than welcome to disconnect and find data elsewhere, but it would be really nice to know where this ridiculous idea comes from as I, the consumer, is constantly bombarded by you guys with slogans like "touch tomorrow, C for myself, using the favorite network, whispering in the wind, etc, etc".
Funny, those slogans never made sense, a lot like those of Afrikaans primary/secondary schools?
I am unable to comprehend the logic different providers use when selling broadband data and having spoken to mates and colleagues who've used DSL/3G/Wireless, in specifically European countries, I'm starting to think more and more that SA's providers are scamsters, albeit with a legal twist to it.
In European countries, purchased data is valid for as long as it's available. They do have clauses where the data does expire if left unused for 12 months or so, but in this country the data expires weather you use it non-stop or not!
I'm imagining stuff like Petrol/Diesel falling under the same banner - You fill up for R450 at Engen and after 30 days, regardless weather you have 45 or 5 liters left, the remaining fuel evaporates! This currently happens with data, unless you use Virgin Mobile or pay-as-you-use packages, but the latter is like paying R15/liter petrol and having the pump constantly filling you as you drive.
If someone from Telkom/SAIX, MTN, CellC, Vodacom, Sentech or IBurst can give me a valid explanation for this bizarre 30-day Data Expiration condition, I'd gladly shut up and never complain about data being too expensive. Yes, I know that if I don't like it, you'll say that I'm more than welcome to disconnect and find data elsewhere, but it would be really nice to know where this ridiculous idea comes from as I, the consumer, is constantly bombarded by you guys with slogans like "touch tomorrow, C for myself, using the favorite network, whispering in the wind, etc, etc".
Funny, those slogans never made sense, a lot like those of Afrikaans primary/secondary schools?