MTN 2GB Data @ R149 PM Promotion

Wickedwally said:
OK

So saw the special and took it up.....

The modem is good (e367), much better than that e1850..... has its own internal aerial and has an input for external aerial which is very important as I work with a 3g router and cant get signal in the room where the router needs to be set up.

BUT, this is the second month and am being allocated 4gigs? Am waiting on tenderhooks for the bill.....

Anyone who has taken this offer up experience anything like this ?
Click to expand...

Same thing happened to me on the second month. So yeah, I will fight with em if need be, but I aint paying for 4 gigs. I will take it to court if that is what they gonna do to me.
 
Has anyone else’s data been loaded with 4 GB instead of 2 GB?

This is the second month that they have loaded an extra 2 GB.
 
Can you get an additional sim on this deal (on top-up) that shares the same data bundle?
 
Guys, MTN is my only hope for a good mobile broadband connection. I have tried Vodacom, Cell C and Virgin. All don't have HSPA+ (3G) in my area but MTN does.

I saw this deal at Autopage on a 12 month contact with a 21.6mbps modem (available till end of July).

Can anyone confirm their experience with Autopage, with this deal in particular?
 
Pugs said:
Has anyone else’s data been loaded with 4 GB instead of 2 GB?

This is the second month that they have loaded an extra 2 GB.
Click to expand...

Yeah, same thing happened to me. I now already have almost 7GB available so yeah. I spoke to Nicole at MTN and she said that it is a mistake on their side, but that I do not have to worry about billing issues. So I have that on record. I refuse to pay for the extra 2GB. But lets wait and see
 
Creature said:
Yeah, same thing happened to me. I now already have almost 7GB available so yeah. I spoke to Nicole at MTN and she said that it is a mistake on their side, but that I do not have to worry about billing issues. So I have that on record. I refuse to pay for the extra 2GB. But lets wait and see
Click to expand...

Thanks for the info, I have used the first months extra 2Gb that they have loaded and I didn’t pay extra for it. I am not sure if I must use the extra 2Gb loaded onto my contract every time, I don’t want to get billed for it in a few months time.

Did you ask them If they will bill you for the extra 2Gb if you use it? I know if you don’t use it they can’t bill you for it.
 
I asked her and she said that I will not be billed for it as it was an error on thier side. So yeah, we shall see :)
 
Surprise surprise.... I had a look at my bank statement this morning and guess what?? They deducted the R542.39 from my account!!!!! I sent the payment back and I am now refusing to pay them 1c more until their stupid accounts department catch a wake-up... I am only supposed to be paying the R149 and connection fee... What else can I do about this??

Thanks
 
I am now in the process of cancelling this deal and taking it up with the CPA. MTN has been charging me R538 every month for 3 months now even though I am supposed to be paying R149p/m. Every month I have to phone them and spend money and time to get this issue sorted only to get my next statement in the post with the same errors on it. I cannot deal with these incompetent fools anymore. So we will see what the CPA says.
 
I guess MTN's famous billing issues hasn't changed at all.

Still the same crap from MTN.
 
Creature said:
Surprise surprise.... I had a look at my bank statement this morning and guess what?? They deducted the R542.39 from my account!!!!! I sent the payment back and I am now refusing to pay them 1c more until their stupid accounts department catch a wake-up... I am only supposed to be paying the R149 and connection fee... What else can I do about this??

Thanks
Click to expand...

Not entirely correct.

In your first month you pay for the pro-rated time you had the contract since you got an allocation of data right? You need to pay for it.
You then have your Sim and connection (Once off)
Then you have the monthly R 149 you need to pay in advance.

Did you actually read the contract before running in like a 2yo in a candy store?

By a quick guess your account should be:

R 149 + Pro-rata (Let's say 1/2 a month) R 74.50 + Sim and registration R 199.00 (no idea what the price is these days) =
R 522.50

This is what a normal 1st month account should look like.

I only saw your account now and it doesn't seem to add up.
 
MTN has been charging him R538 every month for 3 months now, I think the pro rata and sim connection fee has been paid a long time ago.

This is a MTN billing mistake plain and simple.
 
It is a billing mistake and they even told me so, 3 times already. Every month they fix the issue and get my account back to 0 and then the following month they bill me incorrectly again. So it is back to 0 now again, so we will have to wait and see if the same old story happens again next month. Everyhthing has been paid in full, just this issue with the data amount that pops up every month.
 
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