MTN Billing

[Sparky_za]

Hi guys

Is there anyone out there who can assist me further as I am really at my wits end with this bull$#@! company.

I have a month to month fiber line with MTN, but they are just totally unable to get the monthly charges right.
I have had multiple queries open with them, and they are just downright too incompetent to get it right.

Actions taken thus far
Emailed the helpdesk countless times - no response
Called the helpdesk countless times - after initial call I get nothing out of them
Emailed customer complaints - No response
Logged on HelloPeter - No response

Short of taking my tent and going to camp at the office, how can I just get someone in accounts to speak to me so I can tell them where they keep screwing up??

 

[Voldemort]

Hi Sparky_za

Sounds bad man, please send me some details, i.e. reference numbers and your cell number, lemme have a look at what's transpired so far?

 

[Sparky_za]

Hi Sparky_za

Sounds bad man, please send me some details, i.e. reference numbers and your cell number, lemme have a look at what's transpired so far?

Hey man

Apologies for the late reply. I have dropped you a PM