MTN Black Friday Discussions

SinghDude said:
R499 deal done. When does app update data ? still waiting.....over an hour later
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You got a contact maybe?

Edit: Anybody have a contact for someone at retentions..?

person i spoke to has yet to get back to me and i dont feel like holing on the line for 45 mins again..
 
airborne said:
Has it reverted to 500gb + 100gb night data as some one else claimed?
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I've been trying to get onto this deal for nearly 2 weeks.
got an application in, but it was rejected by vetting cause the sales agent got my bank account name wrong.

That was a week ago.

not been able to make any progress since then!

Mpho promised to phone me, but never does.
 
spent 40 mins on phone yesterday.

Data was credited this morning after credit check.

135, cancellation department. Only they can help, store level and upgrades wont do the R499 deal.
 
ReeceDBN031 said:
apparently he's not in the correct department to help
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She's not in the correct department but will gladly forward your call to someone in retentions without the hassle of calling 135.

Managed to upgrade to the R149pmx36m deal, but they didn't want to sell me the 500gb+500gb deal as I wanted it loaded onto a new sim.
 
ziyaad.jak said:
She's not in the correct department but will gladly forward your call to someone in retentions without the hassle of calling 135.

Managed to upgrade to the R149pmx36m deal, but they didn't want to sell me the 500gb+500gb deal as I wanted it loaded onto a new sim.
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Well if anyone could PM me a contact they spoke to and have a number i could call that would be great?
 
ReeceDBN031 said:
Well if anyone could PM me a contact they spoke to and have a number i could call that would be great?
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Phone 135, ask to be put through to retentions, hold ad infinitum. You have to hold for up to an hr, it's just the way it is.
 
airborne said:
Phone 135, ask to be put through to retentions, hold ad infinitum. You have to hold for up to an hr, it's just the way it is.
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lol i did this already and the lady said she'll call back and nothing... will have to try find time i guess. just sucks ass, should have done it there and then
 
They completely messed up my order, a new sim was issued instead of upgrading my existing sim. They couldnt deliver the sim and now the order has been in limbo for the last week. Tired of calling them everyday. So frustrating.
 
Has anyone managed to get a Black Friday Retention deal as anew contract?
 
My reference was closed without issue being resolved, Does anyone have a screenshot of active Datashare on this Package.

500 + 500 @R499pm for 36 months.... product code 2020991 CT 00024 BF
 
hidden said:
My reference was closed without issue being resolved, Does anyone have a screenshot of active Datashare on this Package.

500 + 500 @R499pm for 36 months.... product code 2020991 CT 00024 BF
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I've been having this same issue. I've advised guys on this thread to escalate the issue as well so they give it attention but I don't think anyone else has. See the screenshot below from a rep on the MTNs twitter, this was today in the evening.


Screenshot from 2020-12-03 21-43-26.png
 
Lishen23 said:
I've been having this same issue. I've advised guys on this thread to escalate the issue as well so they give it attention but I don't think anyone else has. See the screenshot below from a rep on the MTNs twitter, this was today in the evening.


View attachment 966574
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Datashare is the main reason I took out this offer :(
 
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