MTN Black Friday Discussions

STORMERSFAN said:
So will we have to wait till the 20th to see if those deals are applicable to new clients as well.. The 80g package was quite cool in that it's offers 120g at R299 for 24 months
Click to expand...
Do those MyMTN Choice contracts allow for the adding of a voice bundle or airtime?
 
I have loaded airtime on MTN Choice from 1918 Black Friday, but it does not let me do a voice call. It cuts me off and requests to load airtime. The MTN App shows that airtime is loaded. Any suggestions?
 
Stokstert said:
I have loaded airtime on MTN Choice from 1918 Black Friday, but it does not let me do a voice call. It cuts me off and requests to load airtime. The MTN App shows that airtime is loaded. Any suggestions?
Click to expand...
under limits on mtn app, click allow out of bundle rates to apply for Voice This will allow it to use your bundles then. will sort it out immediately. Same for SMS.
 
How can we all have differing outstanding amounts of R3k to R5k but are on the same BF
upgrade offer from 2018? It must be a temporary billing error.

I also think Fridays deals are likely going to be like all the other black Friday deals of 2020, normal price or slightly cheaper.
 
It seems like many people are having billing issues but mtn is not working to resolve any of it. I have payments that are not reflecting and for almost 2 months nobody can resolve this. Every call goes down the same way and nothing changes.

PS, the new system is pathetic. Only the consultant who opens the query can escalate it. Every consultant opens a new query and after the call it gets closed automatically
 
Duke of Hazard said:
How can we all have differing outstanding amounts of R3k to R5k but are on the same BF
upgrade offer from 2018? It must be a temporary billing error.

I also think Fridays deals are likely going to be like all the other black Friday deals of 2020, normal price or slightly cheaper.
Click to expand...
I'm going to give them a call first thing because this has gone on long enough. I've had a disaster of a year financially and to have this hanging over my head is just to much.

I mean I didn't cancel my contract on the last day because I was too worried they would debit my account for the R5000.
 
momo235 said:
, the new system is pathetic. Only the consultant who opens the query can escalate it. Every consultant opens a new query and after the call it gets closed automatically
Click to expand...
Yeah I get a SMS everytime right after the call saying it's been closed.
 
Stevewarren said:
I'm going to give them a call first thing because this has gone on long enough. I've had a disaster of a year financially and to have this hanging over my head is just to much.

I mean I didn't cancel my contract on the last day because I was too worried they would debit my account for the R5000.
Click to expand...
What about upgrading to literally the smallest package they have on a 6 month basis instead of canceling?

Trying to weigh up the costs of being banged with 6 to 8 months of payments in one go VS maybe R59/month.

Thinking from a point of not having given notice 30 days in advance.
 
Last edited:
Duke of Hazard said:
What about upgrading to literally the smallest package they have on a 6 month basis instead of canceling?

Trying to weigh up the costs of being banged with 6 to 8 months of payments in one go VS maybe R59/month.

Thinking from a point of not having given notice 30 days in advance.
Click to expand...
I'm definitely looking to upgrade, MTN is the only internet I can get where I live. It's just that there deals they offered me are worse than what I have now and are a 36 month contract. They have better deals in there yello trader than what they offered me which I find very perplexing
 
Also about the giving notice thing. I called retentions a month before and was told I need to cancel the day the contract ends.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X