MTN Black Friday Discussions

And I just saw my bill for Jan is totally wrong... should be R399 but its R939.13....
Best I get ready for that horrible on hold retentions music...
 
Bilaal_H31 said:
Managed to sort this out
Click to expand...
Hi, i am having the exact same issue on 2 of my contract deals tht i upgraded on black friday last year and i have tried to sort out with them but didnt get anywhere. Can you perhaps share how uu manged to sort this issue out, because now I am getting very frustrated with this issue.
 
kharodia_nasim said:
Hi, i am having the exact same issue on 2 of my contract deals tht i upgraded on black friday last year and i have tried to sort out with them but didnt get anywhere. Can you perhaps share how uu manged to sort this issue out, because now I am getting very frustrated with this issue.
Click to expand...
Email [email protected]
She's the Executive Corp Affairs and usually if she says someone will call you they usually do..
 
Lakhi10 said:
Define out standing
For example if I decide 10 months down the line
I want to cancel do I pay the rest of 14 months and a month extra
Or just the month I'm in and the next month penalty
Click to expand...
these new BF deals are 36 month contracts
 
Space said:
these new BF deals are 36 month contracts
Click to expand...
I was looking at the 100 GB plus 30 plus 20
For 349
Unfortunately they said I don't qualify yet
But said if I take a 149 contract after 3 months I can upgrade to contract I want
 
Lakhi10 said:
I was looking at the 100 GB plus 30 plus 20
For 349
Unfortunately they said I don't qualify yet
But said if I take a 149 contract after 3 months I can upgrade to contract I want
Click to expand...
Is data share allowed in this contract? Asked myn consultant and they were unsure
 
Out of the blue I see a BF billing line on my newest uninvoiced bill. But didnt upgraded for years! (or zero BF stuff bought / or contracts)

Let me follow up
 
Got a response from MTN Executive Complaints.. Over 1 month later.
Looks like they still plan on having the data share issue resolved this month.
 

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The response from MTN is bullshit. They don't give us users a definite answer.

I had to take another 500GB contract out as I had planned a good setup to take advantage of Datashare.
Otherwise the network is fast and enjoyable. But please hook us up.

We all know it is just a software switch over, very easy to implement.
 
Shay05 said:
Got a response from MTN Executive Complaints.. Over 1 month later.
Looks like they still plan on having the data share issue resolved this month.
Click to expand...
Any idea what the other BF deals that they listed there were priced at? Specifically the 500gig and 1TB packages...
 
Having a problem wherein I've paid by CC and they still did a debit order. Where exactly do I see my full bill.

The one on the app isn't helpful. Is the MyMTN app the right one?
 
Archie1 said:
Any idea what the other BF deals that they listed there were priced at? Specifically the 500gig and 1TB packages...
Click to expand...
Also keen to know.. was not even aware of those packages being offered.
 
airborne said:
Yes and it also has 500gb night data
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Yes so I am wondering what their MTN Choice 500GB package consisted of since that's the base data there and we all seem to have went with MTN Choice 400GB.

I suppose it's pointless in knowing right now since those deals have passed, but just curious to know if we missed out on a better deal :ROFL:
 
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